Reviews (31,277)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 14, 2023

The customer support agent Irene was super responsive and helpful and fixed my problem for me straight away!

Celtic Lumens
Ireland
About 1 year using the app
DSers replied December 17, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 20, 2021

Lena was really helpful with the customer service. Thank you for the good work. Lena got into my problem and solved it really fast.

BodyForm-x
France
About 1 year using the app
DSers replied October 21, 2021

Hi BodyForm-x,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 17, 2021

Zark was super helpful and really fast to answer my problem! I'm really happy with Dsers and all the Dsers team :-)

Hairase
France
About 1 year using the app
DSers replied November 17, 2021

Hi Hairase,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 18, 2021

At the moment I write this I have received my first order on Shopify but I didn't know how to fulfill it... Luckily, Meena helped me through the whole process. She is the great customer support! I also like the app. I provide many features that are really helpful!

Freshly Deal
United Kingdom
About 1 year using the app
DSers replied April 19, 2021

Hi Freshly Deal,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

June 6, 2022

Excellent app and even better support, very fast and always very well attended by Emma! Indispensable application for anyone who works with dropshipping!

Tutz Pet
Brazil
About 1 year using the app
DSers replied June 6, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 3, 2024

Wonderful service, very helpful and professional, it did solve my problem, I, I'm very grateful for the service, it deserves 1,000 , name is Blanca

ShoppEye
Portugal
About 2 months using the app
DSers replied June 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 15, 2023

very fast

Sibario
France
About 1 year using the app
DSers replied October 17, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 20, 2023

I had assistance from the messenger application with Sylvia, she was great and very fast, I recommend this application with my eyes closed. Thanks again for your assistance

BeloveDays
France
About 1 year using the app
DSers replied November 21, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 24, 2023

Ich hatte ein problem mit der bestellung aber dank olivia haben wir dieses problem gelöst ich bin überrascht wie schnell es ging

Heydora
Germany
About 1 year using the app
DSers replied May 24, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 4, 2024

Atendimento muito rápido!

Misters Shop
Brazil
6 months using the app
DSers replied May 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team