Reviews (31,356)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

Edited May 14, 2021

I have been helped to pass an order thanks to Beenle from DSers. He/She responded very quickly and my problem has been fixed. I am very satisfied. Noooo stress at all 2nd review the 14th of may 2021: Thanks to Krystal, She gave me a very good advice about changing account + she respond fast within a minut. I hasked a expanse report, I going to get it. Than you Krystal for your assistance One more time I am happy with Dsers :))

Smart pour bébé
France
Almost 4 years using the app
DSers replied April 27, 2021

Hi Smart pour bébé,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited September 7, 2023

I needed help and was very well looked after by Spike, who solved my problem quickly and efficiently

TDT
Brazil
Almost 4 years using the app
DSers replied June 21, 2021

Hi TDT,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 30, 2020

I use this app to find products for my store. Great app. I like this app because I can find products with short time in dlivery.

marpero
United States
Almost 4 years using the app
August 20, 2021

Super Service, super option app for processing order and the personal is really helpful, thanks for all.

biznimart
Pakistan
Almost 4 years using the app
DSers replied August 22, 2021

Hi biznimart,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

November 2, 2021

Nice customer service, Catalina offered an efficient solution.
I t's the 3rd time I reach out for their customer service and I am not disappointed

Goku Shop
France
Almost 4 years using the app
DSers replied November 2, 2021

Hi Goku Shop,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

April 19, 2021

Excellent customer service - very responsive and fast turnaround when fixing problems. Very impressed!

Esmile
Australia
Almost 4 years using the app
DSers replied April 19, 2021

Hi Esmile,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 21, 2023

Customer service is absolutely unmatched! They went above and beyond to help me with an issue I've been having. Could not recommend this enough.

Milky Way Emporium
Canada
Almost 4 years using the app
DSers replied February 26, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 12, 2021

Perfect app to fullfill all orders. T
Barrett from the support helped me a lot to get solved an issue with the tracking-links. I´m absolutely satisfied.

Laxrosa
Germany
Almost 4 years using the app
DSers replied May 13, 2021

Hi Laxrosa,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 4, 2020

Very useful app and i would say essential when you run a business with Ali. However it would be even better if they would provide better tools to organize all your products because when you have a lot it starts to be messy and difficult to find a particular good among all of them.

T.A. DEFENSE
France
Almost 4 years using the app
DSers replied December 6, 2020

Hi T.A. DEFENSE,

We really appreciate your review of our App. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will keep improving DSers on providing the best dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 30, 2021

It is a great application, fast and agile in order processing, I am very satisfied with the features

A Mega Oferta
Brazil
Almost 4 years using the app
DSers replied March 30, 2021

Hi A Mega Oferta,

We really appreciate your review of DSers about our features. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team