Reviews (31,536)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

Edited August 26, 2021

A huge thank you to Jennifer !!!! thank you so much for your help !! she help me fix my dsers when i was thinking their nothing i can do to fix it !!

Shop Alyla
Canada
Over 1 year using the app
DSers replied May 8, 2021

Hi Shop Alyla,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 19, 2021

very good app. The support is great. Jessica took one look at my problem and fixed it quickly and efficiently. Very happy with the service received. She deserves a rise!

PharmaSoins
France
Over 1 year using the app
DSers replied April 19, 2021

Hi PharmaSoins,

We are glad that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Feel free to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 10, 2021

Amazing app, and the best support I’ve seen in a long time in such a big company with many costumers. The support is always on point and quick using Messenger. Beenle assisted me amazingly well and I’m so grateful! Thank you very much! I highly recommend Dsers!

Relojoaria Due Filippo
Brazil
Over 1 year using the app
December 26, 2022

Had an issue with mapping on an order, reached out to DSers customer support and Jenny was a huge help in helping figuring out my problem. Thank you for such great service.

Hippies in the Woods
United States
Over 1 year using the app
DSers replied December 26, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited December 1, 2019

The app has been great and support is always quick to assist whenever I have needed them. Highly recommend it!

Astoria Activewear
United States
Over 1 year using the app
December 17, 2022

She was super fast and knowledge , took no time to understand the problem and help me to fix it real quick! .. awesome!!

Canada Ontario Preppers
Canada
Over 1 year using the app
DSers replied December 18, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 16, 2021

Je suis très satisafaite de l'application Dsers, qui est de loin, l'application la plus indispensable pour ma boutique; de plus le service client est au top, à l'écoute et très réactif, je recommande.

CHLOE & JULIETTE GIFTSHOP
France
Over 1 year using the app
DSers replied May 16, 2021

Hi CHLOE & JULIETTE GIFTSHOP,

We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 12, 2021

I've got support from Villanelle and she helped me very friendly en acurate with the problems I had.

Satiive
Netherlands
Over 1 year using the app
DSers replied August 12, 2021

Hi Satiive,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 9, 2021

The support is agile and very good. Like this app very mutch because its quickly to do the orders to aliexpress.

By Pro Beauty
Brazil
Over 1 year using the app
DSers replied March 9, 2021

Hi By Pro Beauty,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 14, 2020

I really use this application, I have been using it for a long time and it facilitates me a lot of work, very complete in terms of features and technical support. I recommend it!

I Love Charm
Spain
Over 1 year using the app