Reviews (31,277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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I needed support for the app. I thought I was making changes to my email, but could not get my orders to sync. I was connected with Zark on Facebook Messenger, who provided excellent support. Zark was very patient and made sure everything was fine on my end before leaving. Thank you so much Zark! The app and customer support are different. If I get stuck, I will reach out to Customer Support again.
Olivia was such a great help! I was having an issue with media and she helped discover that my settings were wrong. She helped me correct the problem in le4ss than 5 minutes!
Hi,
We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Amazing support I got today. Fast, objective, straight to the point. The person who talked to me and solved my problem was Lena. Thank you so much
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Dsers is the top app you need to quickly place your orders and the ideal link between aliexpress and your webshop, when there is a problem you are immediately helped with real solutions. Thank you DSERS !!
Nach meinem Umstieg von Oberlo zu DSers hatte ich einige Probleme mit dem Import meine vorhanden Produkte, aber der Support über Facebook ist sehr schnell und freundlich. Nun werde ich mit DSers weiter arbeiten.
Me ajudou muito a resolver um detalhe de configuração.
Muito bom o suporte! esclareceu minhas dúvidas.
Hi,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
excelente atendimento, atenção, explicou com clareza o passo a passo. Nunca havia utilizado o dsers estava confuso
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!
DSers Team
Contacted the support team to get some answers for my technical questions, got the answers very quickly from Jessica and escalated the question to the Dser technical team.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Cris from the service took all my doubts and very quickly, thank you very much for the help. great service ^^
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Olivia is the best, very professional, knows the problems and how to solve them and has positive energy
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team