Reviews (31,272)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

February 7, 2024

Myra

Gracias por una atención cálida y comprensiva. Felicitaciones a ella.

OOW
Chile
6 months using the app
DSers replied February 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 11, 2024

,
. .

JEEGMALL
Kenya
About 2 months using the app
DSers replied May 13, 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

January 12, 2024

Merci à Vivian pour l'aide dont j'ai eu besoin. Explications très claires

Le Sage Bricoleur
Canada
6 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 8, 2024

es ist alles vertraunswürdig

DiscoveryDepot
Germany
2 months using the app
DSers replied May 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 5, 2024

Aimee

Asthryl
Bulgaria
5 months using the app
DSers replied March 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Excelente servicio de atencion. No podia Exportar Mis Productos pero ahora con su ayuda lo logre. Muchas gracias por tan excelente centro de ayuda

Infinity Time
El Salvador
4 months using the app
DSers replied April 2, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 24, 2024

j'ai rencontré un petit problème et j'ai eu la chance d'être assister par AIMEE une personne formidable qui ma aider pas a pas a régler mon soucis. je vous recommande

AspiSilent
France
5 months using the app
DSers replied February 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 7, 2024

Ótimo atendimento!!
Tirou todas as minhas duvidas!
So gratidao Villanelle

PointStor
Brazil
2 months using the app
DSers replied May 9, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 26, 2024

Melhor atendimento de todos.

Dr Imports
Brazil
4 months using the app
DSers replied March 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 13, 2024

ottimo servizio clienti efficiente cordiale e risponde velocemente

HomeDreamarket
Italy
3 months using the app
DSers replied April 14, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team