Reviews (31,352)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

February 7, 2024

App é muito bom, o atendimento foi excelente. Eu recomendo o Dsers! Profissional de qualidade atendendo o chat!!! Muito obrigado Rfimp, seu atendimento foi excelente.

Arysth Store
Brazil
About 1 year using the app
DSers replied February 11, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 3, 2023

Isak helped me troubleshoot and explained in detail how everything works so I could successfully fulfill my first order, thank you!

Unhinged Home Decor
United States
About 1 year using the app
DSers replied July 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 8, 2021

Still learning more about the app. but glad they have a great customer service support "Meena" . Great help provided.

PlayPen Elite
New Zealand
About 1 year using the app
July 31, 2023

I strongly recommend this app it's the best app to use for Shopify users, and I would like to sincerely thank Zoe (one of Dsers's associates ) for the immense assistance she provided to help me fix the issue. She was very polite and very patient until the problem was fixed. Thank you Dsers!! And Thank you Zoe!!!

Shaper
United States
About 1 year using the app
DSers replied August 2, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 10, 2023

I spent almost 2 days trying to figure out how to fix an order failure and the incredible, awesome, amazingly efficient Zoe came to my rescue and found the problem in like 2 minutes. Any time I have reached out they have my back

Garden Of EDM
United States
About 1 year using the app
DSers replied May 10, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 5, 2023

Arwen is the best

House of Tailoresses-Crafting Memories, Clothing Moments - House of Tailoresses, for Kids.
Romania
About 1 year using the app
DSers replied September 6, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 9, 2023

10 étoiles pour Lena qui m'a aidé en me guidant pas à pas pour un souci de commande Encore 1000 mercis! Nadine

Mesbaby Heureux
France
About 1 year using the app
DSers replied March 10, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 9, 2021

Very good application, the customer service is perfect thank you for your help and your quick answers.

Ellza
Canada
About 1 year using the app
DSers replied January 10, 2021

Hi Ellza,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers on providing a fabulous dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited April 5, 2021

is a very good support, June helps me realy fast and im very happy. professional support :) many thanks

TrendyFuchs
Germany
About 1 year using the app
DSers replied March 31, 2021

Hi TrendyFuchs,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 3, 2023

Everything is working well so far. Really appreciate the support of the online agents. Raphael was very helpful and answered my questions promptly and investigated my order with thorough care.

Wonderful Wildlings
Australia
About 1 year using the app
DSers replied May 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team