Reviews (31,274)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 20, 2023

I had assistance from the messenger application with Sylvia, she was great and very fast, I recommend this application with my eyes closed. Thanks again for your assistance

BeloveDays
France
About 1 year using the app
DSers replied November 21, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 24, 2023

Ich hatte ein problem mit der bestellung aber dank olivia haben wir dieses problem gelöst ich bin überrascht wie schnell es ging

Heydora
Germany
About 1 year using the app
DSers replied May 24, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited February 25, 2024

A great service and helpful service. She really helped me so much. Great and wonderful person. Thank you Alicia you are the best !!!

myberdy
Germany
About 1 year using the app
DSers replied December 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 4, 2024

Atendimento muito rápido!

Misters Shop
Brazil
6 months using the app
DSers replied May 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 3, 2023

Execelente atendimento do suporte e resolveram o meu problema com muita atenção e educação!
A plataforma é muito intuitiva e nos fornece todo o suporte para realizarmos nosso trabalho com rapidez e qualidade.
Obrigada Dsers e colaboradores!

Stymullus
Brazil
About 1 year using the app
DSers replied October 4, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2023

Olivia gave me great support today. I was unable to complete an order. She showed me very quickly and very precisely what I needed to do so that I could complete the order. Once again, thank you very much Olivia for your great support.

Self-Benefit
Switzerland
About 1 year using the app
DSers replied December 7, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 30, 2024

really helpful, explaining the problem patiently.

Ninioo
Australia
6 months using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 21, 2024

Une application au top.
Dès que je ne comprenais pas quelque chose je demandais au chat. Lennon est d’une patiente et d’une écoute incroyable. Il m’a guider tout le long d’une procédure. Merci à lui

Coorzo
Belgium
11 months using the app
DSers replied March 24, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 13, 2024

Rin! YOU ARE THE BEST!!! Thank you so much for everything my dear RIN!!! DSERS THE BEST COMPANY OF THE WHOLE WORLD IN THIS FIELD!!!

GEE STORE
JC
OWNER

Get Everything Easy store
Canada
12 months using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 25, 2021

Gostei muito do atendimento, estava com um problema e a Jessica e ajudou a solucionar, na verdade ela solucionou o problema pra mim, muito atenciosa e ótima profissional!

A Favorita Shop
Brazil
About 1 year using the app
DSers replied March 25, 2021

Hi A Favorita Shop,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Don't be hesitate to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team