Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

January 21, 2024

Cynthia was extremely helpful and most of all patience with me with setting up the Dser account with AliExpress through my Shopify store. Excellent customer service and very knowledgeable in assisting me. Definitely user-friendly and directed me every step of the way.
Thank you.

Eden's Imports
United States
About 2 months using the app
DSers replied January 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Communication with Marry was the best experience of my life! The support was at the highest level! Throughout the conversation, I felt that they sincerely wanted to help me solve my problem. It was just wonderful and I want to express my gratitude to Dsers for Marry ☺️

Doggie world
United States
11 days using the app
DSers replied April 6, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 24, 2024

Olivia always providing good service, keep it up!

Flor de Seda
Brazil
3 months using the app
DSers replied March 26, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Chrissy's help was efficient and quick, the Dsers support team is always available within the minute! Problem solved within less than an hour of chatting!

My Store
Luxembourg
17 days using the app
DSers replied March 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 31, 2024

I couldn’t do what I wanted so I contacted customer service. I came across Syvia and she solved my problem in seconds! Thanks again to Sylvia! The best after-sales service

Noxgalaxy
France
About 1 month using the app
DSers replied February 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 25, 2024

thanks DSers‑AliExpress Dropshipping.
Unusual and very good interface, which is the most important thing. Best support. thank you very much

MATE SHOPI
Slovakia
24 days using the app
DSers replied February 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 11, 2024

I got a lot of help from Villanelle! So happy she helped me with a few easy steps.

I'm just learning about DSers-AliExpress, The hand-holding was very welcome, and helpful!

Heart Home Store
United States
4 days using the app
DSers replied March 13, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 9, 2024

Easy to operate middleware that seamlessly connects Aliexpress with Shopify and automates most of the repetitive updates/syncing required. The software allows you to easily push Aliexpress products to your Shopify store automatically, changing things like price, photos, variants etc in-app before they're pushed.

I did experience one small ordering issue with regards to prices not coming across from DSers to Aliexpress in Australian dollars, but Support was able to fix my issue in less than 15 mins from contact to resolution. Very impressive.

The Moir Kitchen
Australia
2 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 23, 2024

Lucia was so quick to help with all of the questions I had at the time I needed. She was quick to respond and walked me through step-by-step on how to resolve the issue I was having. Great service, probably the best I've had with any app!!!

Danry Dee
United States
3 months using the app
DSers replied January 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 24, 2024

Today, I had the pleasure of receiving exceptional customer support from Rin at DSERS. Their assistance was prompt, courteous, and incredibly helpful. Rin went above and beyond to address my concerns and ensure that I had a smooth experience.

HomeGoods Essential
Australia
24 days using the app
DSers replied April 27, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team