Reviews (31,580)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. It offers robust supplier management and a user-friendly interface, suitable for both novice and experienced dropshippers. The responsive customer support and automated features like real-time syncing are highly valued. Additionally, it provides comprehensive analytics, supports various shipping options, and is globally accessible through AliExpress. Even the free version is highly functional.

December 29, 2024

i received good help from Rita

Fiero
Netherlands
2 months using the app
DSers replied January 3, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 20, 2024

Celia is very helpful and fast i was facing a problem on how to create an order on shopify and make this appear on my open order section on dsers and she help me very smoothly

thanks to her

Bilinky
Morocco
2 months using the app
DSers replied October 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2024

Exceptional Support from Bianca on DSers!"

I had the pleasure of receiving support from Bianca, and I couldn't be more impressed. She explained everything clearly and made it incredibly easy to understand, even for someone who isn't tech-savvy. Her guidance was straightforward and to the point, ensuring I knew exactly what to do. It's rare to find such a helpful, patient, and professional support representative. Thanks to Bianca, I was able to resolve my issue quickly and confidently. Highly recommended!

*EMPOWERYOURCHOICES*
United States
2 months using the app
DSers replied October 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2024

Great app for drop shipping and customer service is lightning fast so great for anyone dipping their toes into drop shipping. I enjoyed my conversation with Rfimp he helped me with my issues.

KallaTech
United States
About 2 months using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2024

It's good to find people like Zico who helps you easily. Thanks my friend. I was really hesitant to use the app.

LeuvenGallery
United States
8 months using the app
DSers replied October 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 9, 2025

Elora was THE nicest MOST helpful and informative agent on dsers. she is quick and responds quicky w great screen shots.

linusSays
United States
10 days using the app
DSers replied February 13, 2025

Hi there,

Thank you for your amazing feedback! We’re so glad to hear that Elora provided you with quick, helpful, and informative support. She truly is a great asset to our team!

If you ever need assistance again, don’t hesitate to reach out—we’re always here to help.

DSers Team

October 11, 2024

Chloe on Live Chat helped me so much, I was having a issue with the syncing but she told me about the 5 syncs a day and had it updated for me. Really quick response too, connected within 5-10 seconds.

Nevus
United States
About 1 year using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Rfimp was awesome he stayed online with me until my issue was resolved. Rfimp is absolutely wonderful I was so stressed out about my items showing unavailable but he assured me he would do everything to help me. Thank you Rfimp.

Classy Closer Collections
United States
5 days using the app
DSers replied November 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 19, 2024

Great service and very helpful. I had a mapping issue with one of my products but thanks to Blanca's simple instructions along with step by step screen shots, i got the issue solved in a matter of minutes. Thankyou for your help.

Baby Bear Tableware
United Kingdom
3 months using the app
DSers replied October 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 8, 2024

Rita was very helpful in answering all my questions. Good app!

Maternity Miracles
United States
Over 2 years using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team