Reviews (29,467)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

January 31, 2024

Ich hatte ein großes Problem und habe dem Service angeschrieben. Die Sylvia hat mich sofort verstanden und hat mir den Fehler innerhalb von 5 Minuten behoben. Ich bin jetzt sehr glücklich :) Vielen Dank nochmal!!

HayatimShop
Germany
9 days using the app
DSers replied February 1, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 21, 2024

Très bon service

Lugvine
France
About 2 months using the app
DSers replied January 22, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 30, 2023

Lucy is great <3 <3 <3

Geepzy
Poland
6 months using the app
DSers replied December 3, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 9, 2024

Villanelle a été très efficace et réactive, et m'a bien renseigner concernant mes interrogations ce qui m'a permis de vite avancer. Merci pour tes explications Villanelle

ndyskitchen
France
3 months using the app
DSers replied April 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 5, 2023

A suporte foi muito rápida, direta e gentil. Estou surpreso com a qualidade do serviço e rapidez entregue. Tive algumas dúvidas, mas todas foram sanadas, graças a Wendy.

Minha loja
Brazil
3 days using the app
DSers replied November 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 3, 2024

O atendente Rafael me auxiliou no suporte hoje! Simplesmente excepcional! Respondeu todas as minhas dúvidas e me ajudou a resolver o meu problema, atendimento EXCELENTE!

Amazana Store
Brazil
3 months using the app
DSers replied January 15, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 10, 2024

Sylvia, a melhor atendente de todas, resolveu meus problemas todos
Por favor promovam essa pessoa incrivel e educada

Central Sahara
Brazil
3 months using the app
DSers replied April 11, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 7, 2024

Obrigada pela Ajuda paciencia e gentileza Villanelle, atendimento ótimo!

PROFIZIC
Portugal
3 months using the app
DSers replied April 9, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

gostaria da atualização do app na minha loja. poderia me ajudar por favor?

RotaMundiStore
Ireland
3 months using the app
DSers replied January 21, 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

December 6, 2023

service client avec olivia parfait personne sérieuse et rapide

LPCARR
France
3 months using the app
DSers replied December 7, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team