Reviews (30,460)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 8, 2024

DSers is the best, well recommended, very friendly, helpful and best customer service

ELEGITEX
United Kingdom
11 months using the app
DSers replied September 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 11, 2024

She got right on it and led this newbie to the exact place I needed. Many thanks again Villanelle

My Store
United States
7 days using the app
DSers replied November 12, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Holly was very helpful, patient and kind helping me to sort an issue.

SiSi`s Treasures
Ireland
22 days using the app
DSers replied November 20, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 17, 2024

i had an issue with my product, Chloe was quick to help and in no time pointed me in the right direction to get my issue resolved!! amazing service by Chloe!

sensaura
Israel
20 days using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 31, 2024

DSers has to be the best DS service out there. The support they offer can not be competed with. In a business that moves fast, Dsers is the ideal partner.

Thanks to Lucy and Chloe

Their working speed and communication is amazing!

Clean Aura Shop
Belgium
About 2 months using the app
DSers replied September 1, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 31, 2024

I am very happy with the assistant & help from Celia the DSers's customer support agent

Dreamland Kids
Australia
5 months using the app
DSers replied November 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

As a newbie dropshipper, Villanelle helped me understand the ins and outs of the app. Good support.

Dusk & Noah
Singapore
5 months using the app
DSers replied October 30, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 12, 2024

Awesome customer service. Jasmine is concise with her answers to my questions. It is great having people like her help us out.

Glamor Corner
New Zealand
18 days using the app
DSers replied November 13, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 12, 2024

Selena is the best! i had a shipping problem with my shopify store and Selena was able to isolate the problem effortlessly for me just by running through a few things.
Quick response time and straight to the point. Selena has been a great help for solving my problem.

WirelessGlow
Canada
About 2 months using the app
DSers replied August 14, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I had a wonderful experience with Rin. Rin was extremely professional and knowledgeable. very patient and polite. In my 41 years of life, no one had guided me so well. I thank Rin wherever is in the world.

Deni Sport Health
Canada
10 days using the app
DSers replied November 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team