Reviews (31,329)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

December 5, 2024

Lucy was such a brilliant help to me in setting up my Dsers account properly, she was extremley patient with me, which i was very grateful for!

aimer
United Kingdom
About 1 month using the app
DSers replied December 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 25, 2024

Amazing customer service provided by Aimee to address our concern regarding the stock synchronization between DSers and Shopify!

Holistic Wellness Products
United States
About 2 months using the app
DSers replied November 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 12, 2025

Great App Excellent Service, wonderful support with this company, i found them very helpful when everyone else was sleeping or not responding! Their agent helped me on off hours when i was desperate to get answers. Also all my old products that had no sourcing was connected immediately and i was very grateful. I highly recommend them.

Chalapia
United States
About 11 hours using the app
October 29, 2024

Raphael helped me through syncing inventory stock from aliexpress to Shopify with ease.

Rosenbergs Pet Supplies
United Kingdom
3 months using the app
DSers replied October 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 14, 2024

Great Service! Maria really helped me with my problem and I was able to finish my task fast!

Natural Aura
Philippines
5 months using the app
DSers replied October 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 2, 2024

Awesome support from Vivian! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process and I successfully placed my first order. Thanks Vivian!

FurStruck
Singapore
About 2 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Great product and support, got instant support for issue i had making the orders and everything now went smoothly.

Beyond Shred
Israel
29 days using the app
DSers replied November 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Very thankful for the time and help, which vivian invest to solve my problem. She definitely deserves an salary + and really in general, very good support.

Trendest
Switzerland
3 months using the app
DSers replied October 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2024

Blanca's excellent responsiveness was perfect! I recommend

KLAKET
France
12 months using the app
DSers replied November 12, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 3, 2024

Great service with everything integrated seamlessly. Needed assistance and vivian on live chat was great! Definitely recommend.

Chillmate
Canada
27 days using the app
DSers replied November 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team