Reviews (31,231)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

January 6, 2025

I had an issue with my subscription and Jasmine was really great to deal with. Thank you Jasmine! :)

Thilo
United Kingdom
January 6, 2025

Celia provided exceptional support!
She was quick to respond, very knowledgeable, and went above and beyond to help me resolve my issue with product mapping. Her professionalism and friendly approach made the process smooth and stress-free. I really appreciate her guidance and dedication. Excellent customer service, and I highly recommend Celia for anyone needing assistance!

TheaneParis
France
January 6, 2025

Fui atendida por Celia, que foi MARAVILHOSA, super ATENCIOSA, PACIENTE com as minhas dúvidas, ESCLARECEDORA e com MUITO CONHECIMENTO. PARABÉNS!!!

.B Mkt
Türkiye
January 6, 2025

Foi um bom atendimento, rápido, prestativo e muito paciente.
Passou todas as etapas do processo, acompanhou o procedimento e se colocou a disposição para ajudar!

JB FIT Esportes
Brazil
January 5, 2025

I had some problem and needed to contact with the customer service and I was assisted by Gloria . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help. Seriously, great customer service! Thanks again!

Mask Queen Nepal
Nepal
DSers replied January 6, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 4, 2025

Quero agradecer pelo suporte, atendente Rita conseguiu esclarecer minhas dúvidas e os problemas que estava passando. O App D-Sears também é excelente, bem prático e fácil de usar, ele cumpriu perfeitamente com a finalidade a que se propôs.

FlickShop
Brazil
DSers replied January 6, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 17, 2024

He sido muy bien atendida por Sherry, muchas gracias por tu amabilidad y tu ayuda.

NB-Akira
Spain
6 days using the app
DSers replied January 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 31, 2024

Merci à Irene qui a été patiente avec moi et a répondu à toutes mes questions. Au plaisir

RockyRoverClub
France
4 days using the app
DSers replied April 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 2, 2024

Tout s'est bien passé, Isak a résolu très rapidement mon problème de mapping

Little bichette
France
2 days using the app
DSers replied May 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 16, 2024

LILY

Utforska sminkborste rengöring
Sweden
3 days using the app
DSers replied April 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team