Reviews (29,541)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

November 10, 2023

Horrible you uninstall and the reinstall themselves and double charge u for stuff you don’t use.

Spoiled Bae
United States
About 1 month using the app
DSers replied November 12, 2023

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

March 24, 2024

Merci à Adèle pour sa gentillesse surtout un dimanche en fin d'après-midi pour m'avoir aider à résoudre mon problème.
Merci Merci

Chatminou Store
France
29 days using the app
DSers replied March 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 26, 2024

muchas gracias a wendy por su atencion y ayuda.

NewRevolution
Spain
3 months using the app
DSers replied February 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 19, 2024

Dsers parece não ser um aplicsativo confiável, porque quase sempre dá problema na minha loja da Shopify.

Ecocriative
Ireland
3 months using the app
DSers replied January 21, 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

April 23, 2024

Excelente atención de Sylvia. Muy profesional, rápida y resolutiva.

The Party Days
Spain
2 days using the app
DSers replied April 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Otimo atendimento

FYUTY
Brazil
About 2 months using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 12, 2024

Ich bin sehr zufrieden. Mir wurde schnell geholfen und sehr nette Mitarbeiter. TOP Danke

Airflowcap
Germany
4 months using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 4, 2024

merci a Olivia pour son aide

Espace WC
Belgium
7 months using the app
DSers replied January 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 25, 2024

la ayuda fue excelente como la atencion

Sportium FIT
Mexico
3 months using the app
DSers replied February 27, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 4, 2024

Toller und schneller Kundenservice. Immer eine Antwort parat. Danke an Blanca für die tolle Hilfe!

bettersafe24
Germany
7 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team