Reviews (31,324)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

June 5, 2021

Thank you to Zark, for his help and fast answers ! I had a problem to connect my Aliexpress and he found the solution in 5 minutes ! One of the best, thank you again

GoGoGadgetsOFF
France
7 months using the app
DSers replied June 7, 2021

Hi GoGoGadgetsOFF,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 8, 2021

Amber help me a lot. Very fast and easy. all Recommendations for him. He save my day as well. Best wishes

The Jumboos
United States
7 months using the app
DSers replied June 8, 2021

Hi The Jumboos,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please don't hesitate to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 6, 2020

Very happy, the support service is really fast and good. The interface of the app is easy to understand and does exacly what you want.

GiulianaRomana
Switzerland
7 months using the app
Edited May 25, 2021

I contacted DSers Support today to solve my problem of validating an order on Aliexpress. Ms Catalina from Support was an exceptional help, competent and attentive. In a few minutes she solved my problem. Alain

PuplyLips
Germany
7 months using the app
DSers replied May 26, 2021

Hi PuplyLips,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 26, 2021

Great app and great customer service. They are on hand 24/7 for any issues. Will be using again AAAA

Wrapped In Fashion
United Kingdom
6 months using the app
DSers replied May 26, 2021

Hi Wrapped In Fashion,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 25, 2019

Very nice support. They are really implicate for their customs and I win a lot of time with this app. I recommend +++

Crazy Cadeau
France
6 months using the app
December 16, 2019

The Dsers App is really great, i can manage all my orders at once. Must have for a dropshipping store as it's really helpful.

Popi Hair FR
United Kingdom
6 months using the app
May 4, 2020

This app is seriously the best, it is relatively new which is the only reason it is not the most popular app on the entire app store. Great customer service, interface it's pretty much the whole package for any store at any level.

Glantico
Israel
6 months using the app
June 5, 2021

Esse app é o melhor para processamento de pedidos no shopify. O suporte dele é o melhor que ja tive, hoje mesmo fui muito bem atendido por ''Ruby'' e ela resolveu meu problema em pouquissimos minutos. Muito obrigado.

Gumas
Brazil
6 months using the app
DSers replied June 6, 2021

Hi Gumas,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 15, 2021

Suporte rápido e excelente!! obrigado Ruby pela atenção! ..........................................................

Marinhos
Brazil
6 months using the app
DSers replied June 15, 2021

Hi Marinhos,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team