Reviews (31,245)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

January 18, 2020

Got some good features. Bundles, hide items, support is helpful, mapping is easy and quick, improving all the time

Funky Molly
United Kingdom
Almost 6 years using the app
January 12, 2024

Solo tardaron un minuto en responder.

AuTHEnTIKo
Mexico
3 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 7, 2021

really good service and excellent support - recently support requests with Jesse and Kevin and both provided excellent service

Pamura
Austria
Over 5 years using the app
DSers replied July 7, 2021

Hi Pamura,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 25, 2021

Muito bom atendimento da Clary, continue assim, tirou todas minhas dúvidas, muito atenciosa.Obrigado

Magazine da Tecnologia
Brazil
Over 5 years using the app
DSers replied August 25, 2021

Hi Magazine da Tecnologia,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

November 21, 2019

The best, bulk order fulfillment with very few clicks, very smooth platform, also I need my orders to be sorted by country, plus being free, can't get better than that!

Nos Amours.
France
About 5 years using the app
May 16, 2022

Suporte espetacular, me atenderam na hora. Supriram minhas necessidades e em minutos tudo já estava resolvido!

Woman Style Store
Brazil
About 5 years using the app
January 10, 2024

A NOTA 0
O APLICATIVO NAO FAZ CONECÇAO COM A LOJA ..MUITA DIFICULDADE

PORCELANA DELUXE
Brazil
2 months using the app
DSers replied January 15, 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

April 4, 2024

Adele was great help with the products listing issue on my Shopify website!

Trends Trove
Zambia
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 2, 2021

Great app to place bulk orders on Ali. But if they can include 'pay all orders' and 'print invoices' functions, it would be perfect.

HONISS
Australia
Almost 5 years using the app
DSers replied February 3, 2021

Hi HONISS,

We really appreciate your review of our App. Thank you so much for your advice! For the "pay all orders", you can go to our Blog and check out the article on how to pay multiple orders on AliExpress. We will take your suggestion of "print invoices" into consideration! DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 25, 2021

J'ai eu un soucis avec l'application Dsers pendant la période de Noël et j'ai été agréablement surprise d'obtenir une aide en quelques minutes grâce à Villanelle qui s'est montrée patiente et à l'écoute ! Je l'a remercie pour sa rapidité, son efficacité et son professionnalisme (:

SOGA
France
Almost 5 years using the app
DSers replied December 26, 2021

Hi SOGA,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team