Reviews (31,516)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

November 26, 2022

So at first they replied at 1 minute, then they sent me clear instructions to everything i needed with proper pictures with arrows pointing what i need to press. Very easy and nice Zoe

Kawaii figures
Finland
10 months using the app
DSers replied November 27, 2022

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 12, 2023

Recommended 100%, the customer service replies within minutes & my problem was solved within minutes ! krystal

Peluche Land
France
10 months using the app
DSers replied January 12, 2023

Hi,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 20, 2021

Super good support, very easy to use this app for import the products. The customer service is very profesional and responsive. Thanks

casaSCHNERI
Spain
10 months using the app
DSers replied December 20, 2021

Hi casaSCHNERI,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 24, 2021

Great service and very easy and faster to use DSERS service to import the products thank you very much !

SCHNERI BRASIL
Spain
10 months using the app
DSers replied September 25, 2021

Hi SCHNERI BRASIL,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 3, 2020

Love DSERS, best fulfilment app functionality-wise and customers support is outstanding! Highly recommend★★★★★

eWarehaus
United Kingdom
10 months using the app
December 27, 2022

Após diversas tentativas com vários atendentes no suporte, consegui a resolução do problema com o atendente Eden, ele resolveu realmente meu problema, e agora posso continuar meus negócios, fico muito agradecido, Parabéns pelo atendimento. Muito Obrigado.

Lojas Prime Express
Brazil
10 months using the app
DSers replied December 28, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 4, 2020

I have placed my first order with Dsers, costumer service was perfect and helped me quickly. Thanks

Ma Petite Imprimante
France
10 months using the app
January 12, 2022

A fantastic app, probably the best for dropshipping with aliexpress, and the support is faster than amazon - I've never waited longer than TWO MINUTES for a comprehensive answer.

Ave frog!
Poland
10 months using the app
DSers replied January 13, 2022

Hi Ave frog!,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 3, 2022

Colins was very kind to me. He helped me with setting up a mapping so I can proces the order and my customers happy. I really satisfied how he helped me out

Zandega
Netherlands
10 months using the app
DSers replied January 3, 2022

Hi Zandega,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 14, 2021

Nephele from the DSers support team was very helpful and responded quickly to my questions. This app is a life saver. 5/5

Savvy Pet
United States
10 months using the app
DSers replied December 14, 2021

Hi Savvy Pet,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team