Reviews (31,112)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

Edited April 17, 2024

The customer service, especially Neva, was most patient and understanding. She aided me so quickly that I would recommend her a million times over. I am sure I will continue to use the service as it is quite efficient.

Seduction Aisle
Jamaica
7 months using the app
DSers replied April 14, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 23, 2022

I am new at ecommerce and accidentally loaded products on Amazon Marketplace that have incorrect pricing. I began to receive orders that would have cause a large loss of money if they were filled. Villanelle help with verifying the merchandise would not ship which was a huge relief!

Cold Creek Apparel & Home Goods LLC
United States
About 1 year using the app
DSers replied June 24, 2022

Hi,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 30, 2020

It was a exceptional service. Very very good. The attendant was extremely attentive to me and helped me a lot

e-maginne
Brazil
About 1 year using the app
DSers replied December 30, 2020

Hi e-maginne,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited October 13, 2024

My thanks to Rfimp who helped me solve my integration problem with ALI, he resolved it masterfully and now everything is working correctly. Congratulations and top marks for him. Thank youuuuuuuuuu

MCA GLOBAL STORE - Todos os direitos reservados
Brazil
About 1 year using the app
DSers replied December 18, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 14, 2024

support was very fast and helpful, thank you Lennon for helping me to solve me problem :-)

Aurelio24Shop
Switzerland
About 1 year using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited November 10, 2022

Tracy was so kind with me, and she help me to cut long hours of working.. im so happy!!! thank u Tracy

Brilho Maria
Brazil
About 1 year using the app
DSers replied September 22, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 3, 2023

Irene was super fast and helpful, immediately solved my issue with an order and advised on next steps. 5-star help! Thanks again!

Sonicpet
Netherlands
About 1 year using the app
DSers replied September 5, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 15, 2024

Great Costumer service! Olivia is amazing, I hope everybody could get Olivia to assist them

VidaBonita
France
11 months using the app
DSers replied March 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2022

I was attended by Meena, and she was super friendly and ready to help me, note 10! By the way, the app helps me a lot, I'm grateful that it exists.

meuitem
Brazil
About 1 year using the app
DSers replied February 15, 2022

Hi meuitem,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited April 9, 2021

Really fast and kind customer service as always. Catalina managed to solve my problem within 5 minutes and gave me further explanations how I could solve it myself as well.

Abstrakt Art Studio
Netherlands
About 1 year using the app