Reviews (31,040)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

April 13, 2021

de manière générale cette application est top mais le support client, plus precisément Jéssica m'a été d'une grande aide et très réactive

le confort des chats
France
About 1 year using the app
DSers replied April 13, 2021

Hi le confort des chats,

We are really glad that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 21, 2022

Gostei muito do atendimento do atendente. Foi muito gentil e fez a maioria das coisas por mim. Quanto ao app achei difícil fazer boundles e a opção de pagamento em massa é só no plano pago.

Exclusividades Premium
Brazil
About 1 year using the app
DSers replied February 21, 2022

Hi Exclusividades Premium,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 10, 2022

very helpful costumer service, assisting me with with changing link to one of my products. thanks for very helpful service

Angela's Closet
Israel
About 1 year using the app
DSers replied July 10, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 20, 2022

I had a very good customer service from Villanelle. I recommend! We save a lot of time using this app!

Smart Watch Canada
Canada
About 1 year using the app
DSers replied January 20, 2022

Hi Smart Watch Canada,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 19, 2021

Very easy to use app and support is amazing ! A big up to Catlina which is wonderful ! She has been very patient and supportive for helping me.

Planète Vintage 🚀
Belgium
About 1 year using the app
DSers replied May 19, 2021

Hi Planète Vintage 🚀,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 24, 2021

The customer service is great. Carol was very helpful in managing the orders. I really recommend her!

Bolnēa.co
France
About 1 year using the app
DSers replied June 25, 2021

Hi Bolnēa.co,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 15, 2023

I was having trouble importing a vendor into my shopify store, due to the SKU number being more than 100. In support, I had the satisfaction of being very well attended by Via, who had patience and explained me step-by-step how to solve the problem, sending all the information available. And thanks to her, I was able to quickly solve my problem. Thank you very much, Via!!! You were very attentive.

Oliver Online
Brazil
About 1 year using the app
DSers replied April 16, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 17, 2023

I contacted the support when I had a problem with my settings and got very good help from Arwen directly. He was very accommodating and responded exactly to my problem. Thank you and best regards.

Muvea
Germany
About 1 year using the app
DSers replied August 20, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 10, 2022

ATENDIMENTO MUITO TOP ATENCIOSOS E RAPIDOS MELHOR SUPORTE QUE JA VI. FORAM ME DANDO O PASSO A PASSO , E ME EXPLICANDO COM DETALHE ACESSARAM O DISER E CORRIGIRAM ERRO , ME ESTRUINDO E MOSTRANDO A CAUSA

ShoppiMay
Brazil
About 1 year using the app
DSers replied December 11, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 16, 2023

Suporte ótimo e rápido, a BRUNA me atendeu muito bem e resolveram meu problema rapidamente.
Muito Obrigado

Amo Pet Oficial
Brazil
About 1 year using the app
DSers replied January 16, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team