Reviews (31,220)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

June 4, 2021

The app is totally Amazing, you can do LOT of orders at the same time. And the best of everything, they are a really human support that helps you with everything you need. Thanks.

LePetiteMarie
Spain
About 4 years using the app
DSers replied June 7, 2021

Hi LePetiteMarie,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 17, 2022

Today I spoke with the attendant Jesse and I would like to congratulate here for the excellent service. She was very helpful and resolved my issue on time.
Many thanks to the Dsers team for all the assistance

DealBox
Brazil
About 4 years using the app
DSers replied March 8, 2021

Hi DealBox,

We will let our customer team know that you had a great experience with them, especially with Lucy. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 10, 2023

OMG I couldn't figure things out but Tracy was so helpful and I got through the process easy and fast. ! thanks for you help

UNBOUNDANDFREE
United States
About 4 years using the app
DSers replied August 13, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited February 17, 2023

I received assistance from Jessica today and the experience was very pleasant as she provided me with information as to how the app works and so far everything is working out good and appears to be one two clicks to get started.

Got to love business as we deal with issues at record time and Mia sure assisted me today with my issue and provide suggestions for the future with pricing and supplier shipping cost. I am grateful for the support team as they are very kind and helpful and they always save the day.

Tammise Market
United States
About 4 years using the app
June 22, 2023

I’ve never seen such friendly and effective customer support, seriously. I consider myself quite techy and able to figure out login issues etc. by myself.
The last thing I ever dare to do is contact customer support BUT to my surprise a more than pleasant customer service staff named Via helped me solve an issue in a creative personable way. Thank you sooo much! You are the opposite of a robot or computer and made my day! Wishing you all the best.

The Fitness Supply
Canada
About 4 years using the app
DSers replied June 27, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 31, 2022

Levi gives me really good and fast service, the support is amazing 24/7, always here to help and fixed or my issues. Thank you ;-)

Casalines.fr
Canada
About 4 years using the app
DSers replied June 1, 2022

Hi Casalines.fr,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 19, 2023

The app has some issue with clarity sometimes. But the customer service is top notch. I am always reluctant to contact customer servicer but the rep i got Aurora was extremely helpful and basically did everything for me. Amazing some of the best customer service i ever experienced!

Poster Pagoda
United States
About 4 years using the app
DSers replied March 20, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 14, 2022

Je le service fonctionne super bien et le service après-vente Messenger. cherchera toujours à vous aider de la meilleure manière qu'il soit. Pour régler les problèmes que vous pouvez rencontrer. à vous de jouer

Athena Pix : impression 3D, Ficher STL
France
About 4 years using the app
DSers replied June 14, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 6, 2021

My problem was solved within a few minutes. Simple and straightforward! Understood my problem immediately and supported me step by step! Thank you very much Zephyr.
Because of you I know that I am in good hands with DSers.

moredeals123
Switzerland
About 4 years using the app
DSers replied April 6, 2021

Hi moredeals123,

Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 15, 2021

Great suport from Meena, very reactive and efficient. Dser is always very helpful when I face any kind of issue with shopify and Aliexpress

MyOrganicStuff
France
About 4 years using the app
DSers replied May 17, 2021

Hi MyOrganicStuff,

We are happy to see your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team