Reviews (29,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

March 9, 2024

Krystal was very patient and through with trying to help me integrate dsers and AliExpress after placing an AliExpress order. Although in the end it wasn’t possible Krystal took the time to explain much about the dropshipping and Shopify and even inspired me a bit to try to give it a shot the way the system was suppose to be utilized verses what I was trying to do. This has been one big headache and Krystal convinced me to not give up. Thank you so much!!!

Zaden Lux Jewels
United States
About 2 months using the app
DSers replied March 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 23, 2023

had problems with mapping, the support halped me in a minute, really good

SHKODO™
Lithuania
About 1 year using the app
DSers replied September 25, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 14, 2022

So far the app seems manageable. Im still learning and verifying that everything merges correctly. Been in contact with Alen for more support and he has been helpful and polite.

Melia Noir
United States
About 1 year using the app
March 5, 2023

I am very pleased to use dsers, super easy to use and the service is excellent.
Kristal did a fantastic job, helped me a lot with some problems, without a doubt she is one of the best professionals.

SillkRoads
Portugal
About 1 year using the app
DSers replied March 6, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 20, 2023

I've been using the DSers app for a while now, and it has truly transformed the way I manage orders in my store. The automation features are a game-changer, streamlining processes and saving me countless hours. But what stands out even more is their exceptional customer support. I recently encountered an issue and reached out for assistance. Serein from their team was incredibly prompt and efficient in addressing my concerns. The level of dedication and professionalism displayed by Serein was truly commendable. I highly recommend DSers not only for its top-notch functionality but also for the unparalleled support they provide. Thank you, Serein, and the DSers team!

SILVERSIGN
Israel
About 1 year using the app
DSers replied September 24, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 15, 2023

Very good app. The support is even better. It was really fast. Great support from Jessica. Thanks Jessica

The Mega Mart
Brazil
About 1 year using the app
DSers replied March 16, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2020

Very good support. Our orders failed and they helped us to put the failed order in fullfilled and now everything workds again. Appreciate very much there support and help.

Homexis
Germany
About 1 year using the app
DSers replied November 4, 2020

Hi Homexis,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 12, 2022

Via in customer support is amazing! Highly recommend if you are having any trouble with anything. Went above and beyond to give me the information that I needed and helped with tips for future orders.

Skateanddance
United States
About 1 year using the app
DSers replied July 12, 2022

Hi there!
Thank you for highlighting our support team member in your honest review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 7, 2021

Super recomendo o uso do app, pois o suporte é excelente tanto no uso das lojas, quanto no uso do suport ao cliente que atende super bem sendo com toda paciência na solução de determinados problemas meus parabéns Niki!!

Itens Da Hora
Brazil
About 1 year using the app
DSers replied August 8, 2021

Hi Itens Da Hora,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 14, 2021

the best app. I really enjoy using it and the support is wonderful. I use it every day in my operation and I have no complaints.

Shop do Bom
Brazil
About 1 year using the app
DSers replied December 14, 2021

Hi Shop do Bom,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team