Reviews (31,109)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

June 21, 2022

Veronica was super helpful! She helped navigate me through the site in a quick and professional matter. Excellent customer service!

HottieFitness
United States
About 1 year using the app
DSers replied June 24, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2022

Customer support is on point. Helen was quick to respond on messenger and helped me connect to a high quality supplier!

bluemils
United States
About 1 year using the app
DSers replied October 30, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 25, 2023

I had an excellent support experience with Wendy on DSERS live chat, she was very quick in answering my questions and provided me with exactly the information I required about product mapping and transitioning from one AliExpress account to another in DSERS - 5 Star service, once again!

i-Phonecases.com
United Kingdom
About 1 year using the app
DSers replied August 27, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 17, 2023

Dsers has an excellent support service. Lena helped me quickly and effectively! I highly recommend!

Hellas
Australia
About 1 year using the app
DSers replied May 18, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 17, 2022

Krystal really helped me out. I'm so gratefull, thank you again Krystal. She lead me trough all the steps so in the future i can do it by myself.

Amelle
Netherlands
About 1 year using the app
DSers replied January 18, 2022

Hi Amelle,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 25, 2024

Solicitei suporte hoje sobre links que não estavam abrindo no otimizador de fornecedores e fui atendida imediatamente pela atendente Aimee.
Ela é uma profissional incrível e me ajudou na resolução do meu problema.
Parabenizo a toda a equipe do Dsers pelo atendimento imediato e em especial a Aimee.

Lolo Glamour
Brazil
5 months using the app
DSers replied April 27, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 27, 2024

Wendy gave us great support, thank you

Universal Star
United States
9 months using the app
DSers replied March 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 20, 2023

Procurei ajuda no chat DSers e a atendente, Sra. Eden, me atendeu com qualidade, educação e total conhecimento do produto. Fui atendido muito bem, problema solucionado. Parabéns!! Nota 10!

FAST SOLUTIONS
Brazil
About 1 year using the app
DSers replied August 21, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 7, 2023

5-Stars because their isn't a million!! This was the most enjoyable and helpful and EASY interaction with a customer service rep EVER!!! I only wish I had more problems!! Excellent is an understatement!!!

K. Nicole Beauty
United States
About 1 year using the app
DSers replied August 10, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 17, 2021

thank you GiGi Helped me alot very kind:))
i hope all have a nice time smile and belive and search good is the good

המרכז המקוון לאומנות בישראל - All in route-One
Israel
About 1 year using the app