Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and AliExpress, enhancing efficiency in product sourcing and order fulfillment. Its automation features save time, allowing focus on business growth. The app is praised for advanced order tracking and exceptional customer support, boosting customer satisfaction and retention. The platform is user-friendly and offers a free unlimited plan for beginners. With 24/7 support available via Facebook Messenger, it's an indispensable tool for dropshipping.

May 21, 2024

Support from Lena was very efficient!

Anchor & Unwind
United States
DSers replied May 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 21, 2024

Irene with customer service did an excellent job fixing my issue. Quick replies, and got my business back on track. Thanks a lot to the DSers team!

Wide Comfort Shoes
United States
DSers replied May 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 21, 2024

poxa eu devia ter acertado logo com a sally, me ajudou a resolver um probrema que tive desde sabado, moça atenciosa, e dinamica, gostei demais desse atendimento , pra mim toda arendente devia ser assim, prestativa, e dedicaca em ajudar quem precisa.

kgb magazine
Brazil
DSers replied May 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 21, 2024

Excellent service. Operators are very patient and helpful.

enchanted havens
United States
DSers replied May 23, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited May 22, 2024

Very helpful and nice people and react fast to the messages

Elegant Attire
Netherlands
DSers replied May 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 7, 2020

Very good technical support ! I'm a new (AE + shopify) user and they help me to solve fullfill issue.

HamacDeau
France
5 months using the app
January 20, 2020

Really good app. Make it really easy to place orders on AliExpress, This save me a lot of time. They also have really good customer service, and anserw quickly.

Smart-Travelstore
Norway
5 months using the app
December 29, 2019

Great application, makes it easy to place orders through aliexpress. Fast and efficient service, always help me when I need it

Galaxy Nerd
Brazil
5 months using the app
November 12, 2019

Great app, great customer sevice, great everything! caused my bussiness to acelerate in efficiency. Would reccomend to any new and expirienced seller.

RotatorBrush
United States
5 months using the app
January 6, 2020

This is a game changing free app I can only recommend! quick and easy setup, and it does all you need.

It can even lonk diferent store !

Rolcone
France
4 months using the app