Reviews (31,040)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

June 4, 2022

I got the help from one of their support team members named Helen. She replies to my message timely and solves my problem perfectly! I'm very satisfied with this service!

Veintidós Co.
United Kingdom
About 1 year using the app
DSers replied June 6, 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 13, 2021

Make all order with one click and make all payment in another click, all the tracking information and status are sync'ed automatically. Thank you Jessica for your promptness. highly recommended.

Zamoorra
United Kingdom
About 1 year using the app
DSers replied May 14, 2021

Hi Zamoorra,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

September 16, 2023

The app itself is very helpful and quick, little to no problems, i encountered my first problem today and Krystal helped me out in less than 5 minutes including easy step directions and screenshots. Highly recommend this for your store.

Park Avenue Collections
Canada
About 1 year using the app
DSers replied September 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 4, 2023

atendimento top! Jessica, me atendeu prontamente para resolver minhas dúvidas, atendimento excelente...

Stabilized
Brazil
About 1 year using the app
DSers replied January 4, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2023

Great service, fast and helped me with a question I had. Congratulations! I recommend!

GSSMarket
Brazil
About 1 year using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 26, 2023

Fui atendido pela Mia, estava como muita duvida sobre os processamento dos meus pedidos e ela me ajudou muito, a ponto de tirar todas as minhas duvidas e resolver meus problemas, muito bom o atendimento, estão de parabéns, ferramenta ótima também!

GRUPODIGISTORE
Brazil
About 1 year using the app
DSers replied January 27, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 16, 2023

Atendimento excelente e certeiro com o problema que tive, em especial para Alicia que me ajudou no momento!!

produtostorm.com
Brazil
About 1 year using the app
DSers replied November 19, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 30, 2024

I've beeing using Dsers for over a year and they help me a lot with my dropshipping business. Today I use the 24/7 chat service and Krystal was amazing and super supportive. I highly recommend this platform for anyone who wants to start selling online. They are amazing!!!!!

Fabs Beachwear
United States
8 months using the app
DSers replied April 1, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 20, 2023

A olívia me atendeu muito bem ! Foi muito atenciosa e resolveu meu problema com facilidade e agilidade!

Tenho tido boas experiencias com a Dsers, é um prazer trabalhar com vocês!

JUJUBA PRESENTES
Brazil
About 1 year using the app
DSers replied July 23, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 19, 2023

Chris helped me with some questions I had regarding fulfillment. He was very kind and helpful and answered all my questions. customer support is amazing!!

Wellnesia
United Kingdom
About 1 year using the app
DSers replied June 19, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team