Reviews (29,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless integration with platforms like Shopify and WooCommerce, appreciating the bulk order processing that significantly cuts down on fulfillment time and aids in scaling operations. The app's advanced product customization tools for managing variations and pricing rules are also noted positively. Its intuitive interface suits both new and experienced dropshippers, while robust supplier management features, including a supplier comparison tool, enhance product selection. Merchants commend the responsive 24/7 customer support and automated updates for prices and stock that ensure inventory accuracy. Enhanced shipping capabilities through integration with multiple carriers and streamlined dropshipping with AliExpress are highlighted as key operational benefits.

Edited May 15, 2023

Lucy just gave me the best support! Thank you so much for your help, it was quick and she explained everything i needed

bitzoutlet
United States
About 1 year using the app
DSers replied September 20, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 21, 2023

Sandy from Dser was really helpful thank you very much, Sandy.

Herrastore
Canada
12 months using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 6, 2023

sou novo na area,mas a experiencia esta sendo top demais,o app é super facil de usar,tive um problema com uns pedidos em minha loja e fiquei sem saber como resolver,a falha no pedido,pedi ajuda a DSers por mensagem no pate-papo e fui prontamente atendido por “Isak”,resolveu tudo rapido demais,me senti super acolhido pela familia DSers,super indico vocês,são top 10 em tudo.

Daynesan
Brazil
About 1 year using the app
DSers replied October 9, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 9, 2023

Good app, with great support service, quick response, easy to understand explanations. Joy thanks a lot!

ferfetta
United States
About 1 year using the app
DSers replied February 9, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 9, 2023

Je ne sais pas si elle s'appelle réellement Zoe ou moustafa mais c'est le meilleur helping center que j'ai vu de ma vie. Reponse en 1minutes, tous les problèmes réglés en 10 secondes. Je peux que recommander <3 Zoe

Sanwatches
Switzerland
About 1 year using the app
DSers replied May 9, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 30, 2023

Holly has been extremely helpful, polite and patient with me. she knows what she's doing and she definitely needs a raise. she solved my problems within seconds and replied in very efficient manner. I am highly satisfied with her service!

Sportopia
Canada
About 1 year using the app
DSers replied October 3, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 23, 2024

Jenny from DSers was very helpful. Provided all the information I needed on how my first few orders should work. She was very patient and explained everything clearly with screenshots. Their platform and support is 5/5!

Horizein
Australia
4 months using the app
DSers replied February 25, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 17, 2021

I love to use this app. Easy to handle. Even for none basic stuff like reordering canceled orders from different suppliers it works very well with Dsers. Saves a lot of time. Support seems to be online 24h and you get a reply instantly. This evening Meena helped me. Nothing to complain about this app :).

POLARSTY
Germany
About 1 year using the app
DSers replied March 17, 2021

Hi POLARSTY,

Welcome to the dropshipping business! Thank you so much for your review. We are glad to know that you like dropshipping with DSers and enjoy our customer service. We strive to provide our users with high-quality service to help them in every way we can. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

July 11, 2023

I had a problem connecting my account to aliexpress but Tracy solved it really fast, thank you so muchhhhh

Pom Pom Shop
Brazil
About 1 year using the app
DSers replied July 13, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 25, 2023

I had an issue and Lucia managed to resolve it within just a few minutes! Amazing support, thank you again!

Artify
United Kingdom
About 1 year using the app
DSers replied November 26, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team