Reviews (31,316)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

June 8, 2021

I am very grateful for the time Catalina took to understand my problem. Helpful and pleasant support. I recommend her!

JYamco
France
3 months using the app
DSers replied June 8, 2021

Hi JYamco,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 3, 2020

I have found some of the products on aliexpress can't drop shipping by using oberlo, however DSers can. Thx for this amazing app.

MASK4U.CN
China
3 months using the app
June 4, 2021

I try to understand how to use it, then it was a bit hard so i went to support on messenger and spoke to Stephanie, which is a very nice people with big professional conscience, we spoke a lot and i understand a lot of thing, now dsers sounds more clear to me. thanks to you Stephanie.

full-silver
Hong Kong SAR
3 months using the app
DSers replied June 7, 2021

Hi full-silver,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

June 8, 2021

Catalina helped me in a very difficult situation! Thank her very much for that! 5 stars! Very fast very easy!

SUN☀️ MOOD
France
3 months using the app
DSers replied June 8, 2021

Hi SUN☀️ MOOD,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 26, 2021

this app saves me so much time!!! plus the support is perfect, specially Niki that helped me with all my questions quickly and was so kind! thank you so much

Blummer Store
Brazil
3 months using the app
DSers replied May 26, 2021

Hi Blummer Store,

We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 5, 2021

I contacted them on facebook. They responded quickly. They were quick to find why I as having my problem.

Hallimsoft
United States
3 months using the app
DSers replied June 7, 2021

Hi Hallimsoft,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 16, 2019

App is perfect, fast and without bug, best app for fulfill orders ! Each order takes only a second to place unlike oberlo or it took 1 minute, when we have 100 orders per day it is important

Magic Slicer, par Frenchie Tech
France
3 months using the app
May 26, 2021

I contacted DSers Support today to solve my problem of validating an order on Aliexpress. Niki from Support was an exceptional help, competent and attentive. In a few minutes she solved my problem.

MyPixelPicker
Australia
3 months using the app
DSers replied May 26, 2021

Hi MyPixelPicker,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Excelente atención de Sylvia. Muy profesional, rápida y resolutiva.

The Party Days
Spain
2 days using the app
DSers replied April 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited June 17, 2021

Very good application, I also really liked the responsiveness of the customer service. I want to say that Catherine is the best SUPPORT AGENT !! Catherine is a life saver #Catherine_is_the_best

Picnico
United Kingdom
2 months using the app
DSers replied June 17, 2021

Hi Picnico,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team