Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

January 21, 2020

Simply excellent. I used Oberlo. So I decided to install DSers and realized the big difference. Much more automated. With mass actions. And with the Pro version even better to customize offers! A pity not to have known before ... but a luck to know now, sincerely.

Sepha Magazine
Brazil
9 months using the app
January 5, 2021

Thank you very much for this application and more particularly to Jesse who knew how to solve my problems and listened to me for the good functioning of my shop. thank you again, I validate this application 100%

GunFit
France
9 months using the app
DSers replied January 5, 2021

Hi GunFit,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service, especially with Jesse. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 9, 2022

alen was very helpful w the issues i was having w the order i had thank you. glad i was able to have quick answers

Straightup Devils
United States
9 months using the app
April 26, 2021

atendimento incrível! Niki é a melhor, ótimo trabalho. Sem duvidas a Dsers é a melhor plataforma para dropshippers! Recomendo a todos!

Bellas Ofertas
Brazil
9 months using the app
DSers replied April 27, 2021

Hi Bellas Ofertas,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 30, 2021

Atendimento excelente ! superou minhas expectativas
muito bom.
atendimento feito pela Catalina

Lemuel Store
Brazil
9 months using the app
DSers replied May 10, 2021

Hi Lemuel Store,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 30, 2020

O app mais importante para quem faz dropshipping! Suporte também é excelente, responde rápido e resolve o problema

Ticaboo Store
Brazil
9 months using the app
DSers replied November 30, 2020

Hi Ticaboo Store,

We are thrilled to hear that you enjoy DSers and our customer service. Thank you so much for your review. We will keep improving DSers on providing the best dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 5, 2021

Rona helped me to fix a problem. Very nice service. Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sanneco Store
Brazil
9 months using the app
DSers replied January 5, 2021

Hi Sanneco Store,

We are glad to learn that your issue was fixed. Thank you for your review of our customer service team and the help from Rona. They are always here for you to answer any of your questions. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 10, 2020

Kevin was quick to resolve my questions and concerns regarding order processing and fulfillment. He provided me with a step-by-step guide on how to get my orders processed via Dsers. He also pointed to me about the importance of getting my products mapped correctly. His help was immense because I had already lost 3 sales because I didn't know what steps to take after the orders come in. Kevin, for your help, I remain very grateful. Thank you!

Remote Practice Managers
United States
9 months using the app
DSers replied November 16, 2020

Hi Remote Practice Managers,

We will let our customer team know that you had a great experience with them, especially with Kevin. Thank you so much for your feedback. We will keep improving DSers on providing the best dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited May 14, 2021

I have been helped to pass an order thanks to Beenle from DSers. He/She responded very quickly and my problem has been fixed. I am very satisfied. Noooo stress at all 2nd review the 14th of may 2021: Thanks to Krystal, She gave me a very good advice about changing account + she respond fast within a minut. I hasked a expanse report, I going to get it. Than you Krystal for your assistance One more time I am happy with Dsers :))

Smart pour bébé
France
9 months using the app
DSers replied April 27, 2021

Hi Smart pour bébé,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 20, 2019

A great app that help us to deal with orders and a great support team, always kind, fast and reliable. 5 stars!

Carpe Diem Brasil
Brazil
9 months using the app