Reviews (28,723)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify and WooCommerce, streamlined setup, and synchronization. It is favored for efficient order management, especially the bulk order processing feature which simplifies administrative tasks. The app offers advanced product customization for pricing and variations, and a robust supplier management system that assists in selecting the best suppliers based on price and reviews. The user-friendly interface is suitable for both new and experienced dropshippers. Exceptional customer support is frequently highlighted, with team members like Maria, Raphael, and Wendy receiving specific praise. Enhanced shipping options, automated order fulfillment, and a supplier optimization tool further boost operational efficiency and profitability. The availability of 24/7 support is also highly valued for its convenience and reliability.

April 25, 2023

Perfekt! Die App erleichtert einem wirklich so vieles und der Support ist absolut klasse!!! Definitiv eine Kaufempfehlung.

claior
Germany
About 1 year using the app
DSers replied April 26, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 4, 2023

Arwen is very helpful and solved my problem! Txs!

Vilastilo
Brazil
About 1 year using the app
DSers replied September 6, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited January 29, 2023

Very professional and excellent customer service. Thank you Chris for all your patience and attentions.

Kamleria
United States
About 1 year using the app
DSers replied January 30, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 17, 2023

grande disponibilita ottimo servizio sempre presenti a risolvere eventuali problematiche grazie buonasè

femmèè.shop
Italy
About 1 year using the app
DSers replied March 20, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 20, 2023

Tive um problema com a finalização de um pedido, a "Sylvia" da equipe de suporte da DSer foi muito útil e rápida para resolver e Solucionar o meu problema.
Muito Grato.

shapp_lock
Brazil
About 1 year using the app
DSers replied April 20, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 15, 2022

Atendimento do suporte com excelência... Só não dou 10 estrelas porque não tem ! Me atenderam rapidamente com muito interesse em ajudar. Bom seria se todo suporte de ajuda no Brasil fosse igual! Obrigado

originalpresentes
Brazil
About 1 year using the app
April 1, 2023

I am extremely satisfied with their service. Not only solved my problem, but also guided me how to avoid it in future. They even had to wait me for response as I lost internet connection.

P Trade
France
About 1 year using the app
DSers replied April 2, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 5, 2021

zark is the best tks for your help ✌✌✌✌

CHAFILOU
United Kingdom
About 1 year using the app
DSers replied June 7, 2021

Hi CHAFILOU,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 25, 2023

ótimo atendimento. Só tenho agradecer

Viva Galega
Brazil
About 1 year using the app
DSers replied March 27, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2023

I like to express that Mr. Marshal do a great job for me.

D&D Global Trade
United States
10 months using the app
DSers replied December 20, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team