Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

Edited February 2, 2021

Sensational app, I like it a lot, I've worked with others but this app has all the support I need, I like it a lot because I always have support in the chat, I only have to set the service hours due to the time difference, but whenever I get service my problem is solved most of the time. today I was attended by the attendant jesse and I was very well attended. It solved my problem.

Mesva Store
Brazil
Over 2 years using the app
DSers replied February 2, 2021

Hi Mesva Store,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. Our goal at DSers is to help every user in any way we can so the customer service team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 6, 2019

Can't say dsers is perfect. UI needs to be improved. But let's face the fact. It saves me hours of work. New tech? Cool

Owlcase
Hong Kong SAR
Over 2 years using the app
September 8, 2021

Catherine, an excellent chat attendant, helped me figure out the problem and solve it quickly. And then she helped me find another supplier on Ali

Rosa Glamour
Brazil
Over 2 years using the app
DSers replied September 8, 2021

Hi Rosa Glamour,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2021

Atendimento muito prestativo e rápido, parabéns pelo atendimento, gostei muito e sei que posso contar sempre que for preciso

Resallve
Brazil
Over 2 years using the app
DSers replied November 24, 2021

Hi Resallve,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 23, 2022

J'utilise Dsers pour passer commande pour mon shop. ils sont toujours à l'écoute, répondent rapidement sur le chat, un Super equipe

Coquillages Shop
France
Over 2 years using the app
DSers replied November 23, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 27, 2022

I love the application, I use it for both my stores. The customer service is perfect, Olivia helped me out extremely fast fixing some issues I had about some orders. Thank you so much. ❤

Bubble Light
United Kingdom
Over 2 years using the app
DSers replied June 28, 2022

Hi,

We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 3, 2021

Great fast customer service and friendly help, great app too use it on a few sites I have ..................

Cycolinks
United Kingdom
Over 2 years using the app
DSers replied September 6, 2021

Hi Cycolinks,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 31, 2021

Great app. Smooth integration with Aliexpress. Saves me a lot of time sorting and importing variants and customer service is always there to help.

Dog Savant
United States
Over 2 years using the app
DSers replied October 31, 2021

Hi Dog Savant,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2023

Joy is very good and helpful. Able to solve problems, gave positive vibes. Highly recommend this staff.

UNDAUNTED
Hong Kong SAR
Over 2 years using the app
DSers replied January 4, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 2, 2019

I was looking for a better app to fullfil my orders and DSers is excatly what I was looking for. No need to pay a VA anymore either so it also saves you a lot of money! Would recommend everyone to use it.

LustyLion
Netherlands
Over 2 years using the app