Reviews (28,723)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration with Shopify and WooCommerce, streamlined setup, and synchronization. It is favored for efficient order management, especially the bulk order processing feature which simplifies administrative tasks. The app offers advanced product customization for pricing and variations, and a robust supplier management system that assists in selecting the best suppliers based on price and reviews. The user-friendly interface is suitable for both new and experienced dropshippers. Exceptional customer support is frequently highlighted, with team members like Maria, Raphael, and Wendy receiving specific praise. Enhanced shipping options, automated order fulfillment, and a supplier optimization tool further boost operational efficiency and profitability. The availability of 24/7 support is also highly valued for its convenience and reliability.

December 10, 2023

Hi team loved Lucia’s help on my orders very fast available 24/7 always dsers are fantastic

Play-paws
Australia
11 months using the app
DSers replied December 12, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 4, 2023

Excellent platform to use.
Great team capable of fixing issues big and small.
Thank you DSers

NewTownPunjabi
Australia
About 1 year using the app
DSers replied November 6, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 2, 2022

I loved their service! It was absolutely amazing. Super patient and kind and my issue was resolved in like 5 minutes. The screenshots of what to do and what to click were very helpful!

Retail ReSingh
Canada
About 1 year using the app
DSers replied August 2, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 22, 2022

Easy to use for new clients without experience, really good customer service. I've used their support many times and all the support team are amazing, polite and helpful. Today Chris helped me to solve my issue in less than 10 minutes. Great Job Guys!

BeingBaby
Australia
About 1 year using the app
DSers replied October 23, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 29, 2023

TO CUSTOMER SERVICE THANK YOU FOR SENDING KYLIE TO MY RESCUE THIS YOUNG MAN SAVED MY BUSINESS.
THERE IS NO WAY I WILL NOT ASK FOR THIS YOUNG PERSON AGAIN HE WAS AWESOME AND VERY PROFESSIONAL AND KNEW HIS JOB TO THE END.

therightfitforall
United States
About 1 year using the app
DSers replied July 31, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 14, 2021

The App works really great and the support from Dsers is very, very good. There is nothing to complain about Dsers.

DepotBox24
Germany
About 1 year using the app
DSers replied December 14, 2021

Hi DepotBox24,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

July 7, 2022

I was facing an unfamiliar issue, as I am new to DSers and Nephele was such a great help! The response time was quick and Nephele was able to help resolve my issue in less than 10 minutes :)

Oui Icy
United States
About 1 year using the app
DSers replied July 10, 2022

Hi,

We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 17, 2023

Una vez que has configuras todo, las cosas empiezan a suceder. El servicio para resolver dudas es inmediato.

japi.market
Mexico
About 1 year using the app
DSers replied March 20, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 2, 2022

app muito bom supporte maravilhoso meu amigo sebastian me ajudou com todas as minha duvidas obrigado

coyann
United States
About 1 year using the app
DSers replied July 3, 2022

Hi,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

November 10, 2022

Wow! Joy was really helpful! Excellent service and knowledgeable. Helped me with all my questions. Thanks for everything.

Funky.Deals
Sweden
About 1 year using the app
DSers replied November 12, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team