Reviews (31,205)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

June 13, 2022

The great app is easy to use and time-saving and customer service is on point especially Alen he was great.

weebsnation
United States
Almost 4 years using the app
DSers replied June 14, 2022

Hi,

We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 18, 2021

Jessica has excellent chat support, she easily solves my problem. Thanks for all. I really like the Jessica suports

Soberano Shop
Brazil
Almost 4 years using the app
DSers replied June 20, 2021

Hi Soberano Shop,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 27, 2023

This app is essential in every store. I've been using since the beginning and it's excellent. I recomend it very much.

Doca House
Brazil
Almost 4 years using the app
DSers replied March 28, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited September 25, 2021

Wonderful App and wonderful people. I use Dsers to manage and import products on my shopify, had a little issue, Jessica help me out within 5 mins. 5 star from me. Ruby is amazing. takes his time and sort things out for me. I love these guys at Dsers

Varucci Style
United Kingdom
Over 3 years using the app
DSers replied September 13, 2021

Hi Varucci Style,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 20, 2022

Very satisfied with Joey. He knows what he's doing and helped me setting up my account ! Definitely recommend him !

Gear Trolley
Australia
Over 3 years using the app
DSers replied September 20, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited December 27, 2022

Edit 27/12/22: Thanks to Tracy for her help :)

Thanks a lot to Jessica who helped me to delete some old stores from my account! Working with this app is really easy and really well done. This is what is necessary today, simple and well done.

Le Secret Du Sac
France
Over 3 years using the app
DSers replied January 5, 2021

Hi Le Secret Du Sac,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers on providing a fabulous dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 28, 2024

Via is very helpful and friendly and was able to assist me with my concern. Thank you for the assistance and good customer service Via.

Alexandre León
Singapore
Over 3 years using the app
DSers replied October 8, 2021

Hi Alexandre León,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 24, 2021

I like this app and I appreciate Krystal who helped me navigate through the app and specifically mapping my orders.
Great customer service

Signature Warehouse
United States
Over 3 years using the app
DSers replied June 25, 2021

Hi Signature Warehouse,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 30, 2022

I had issues with mapping on an order, and i was so pleasantly surprised by Chris with DSERs help!. He literally walked me through each of the steps i needed to take to complete it. He didnt get tired of my borderline retarded questions and was patient AND EAGER enough to help me with my remaining issues. Thanks Chris! DSER's doing a great job, im glad we swapped from Oberlo!

Imperial Roots
United States
Over 3 years using the app
DSers replied June 1, 2022

Hi Imperial Roots,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2021

Excellent customer service. Fantastic app! It is making Aliexpress Dropshipping so much easier. I recommend it!

Caveel
Germany
Over 3 years using the app
DSers replied January 4, 2021

Hi Caveel,

We are glad you enjoy using DSers. Thank you so much for your review of our app and customer service. We will continue making sure to provide a fantastic dropshipping experience to all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team