Reviews (28,921)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration with Shopify and WooCommerce, emphasizing its ease of setup and synchronization. The bulk order processing feature is particularly valued for enhancing fulfillment efficiency and scalability. The app offers extensive product customization options, allowing merchants to adjust pricing and variations with ease. Its supplier management system is appreciated for enabling price and review comparisons to choose the best suppliers. The user-friendly interface caters to both novice and experienced dropshippers, and the 24/7 live customer support is frequently commended, with staff members like Maria and Raphael often mentioned for their assistance. Additionally, the app supports various shipping options and automates tasks such as order tracking and shipping updates, helping merchants save time. The free version is noted for being fully functional with excellent support, making it accessible for businesses of all sizes.

June 17, 2022

Colins... Excelente me ajudou muito com minha dúvida com relação ao Dsers. Muito bom app para Shopify....

Arsuffi
Brazil
Over 1 year using the app
DSers replied June 22, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 17, 2022

"Lena" konnte mir sofort bei meinem Problem helfen! ich bin sehr zufrieden mit dem Kundenservice! es wird auch sofort geantwortet! top!

Ethenly
Germany
About 2 years using the app
DSers replied June 22, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 17, 2022

I had a problem with my first order. I needed help and Colins did a great job to help me find out a solution. Thank you.

Zennius
Belgium
Almost 2 years using the app
DSers replied June 22, 2022

Hi,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 17, 2022

I had a problem to fulfill an order and the person I had was very knowledgeable and Professional by making me feel secure despite my inability to use my computer. The person had patience and took the time to get things done.

the outdoorsology
United States
23 days using the app
DSers replied June 22, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited April 21, 2023

I had some conflicts with dsers at the beginning and the attention they gave me was not the best.

Over time we have solved all the errors we had and thanks to the support we have achieved great things.

That's why I will improve and update this review as they gave me the help we need.

Berry Nice Home
United States
12 months using the app
DSers replied June 17, 2022

Hello Berry Nice Home,

Thank you for your feedback.
We checked one the conversation you had with our team and it seems that all your questions have been answered and your issues have been fixed, if there has been any other issues, please don't hesitate to get back to us.
I'm sorry you felt that our customer service team wasn't on par with your expectation, we'll try our best o improve in the future.
Please note that DSers provide a free plan, so you don't have to pay anything to use it.
Like I said, don't hesitate to contact us again.

DSers Team

June 17, 2022

Olivia is an asset to this company, great assistance with no hesitate, my issue is solved within a timely manner.

dvproduct
Australia
5 months using the app
DSers replied June 17, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 16, 2022

Been using Dsers recently and I can honestly say its amazing. The customer service is 10/10 and Krystal from Dsers has been incredible. Really helped me get through many issues. Highly recommend!

Reflection
United Kingdom
Over 1 year using the app
DSers replied June 17, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited June 16, 2022

I had some issues with this app but Tang was really helpful and was prompt with the solution! Will definitely be looking forward to the future of this App and using it! Overall is has been a great experience so far.

StarkTrends
Canada
About 1 month using the app
DSers replied June 17, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 16, 2022

Hiii, i am.using Dsers since 2 weeks and the tech support is very awesome, kind and very fast as soon you reach them, they come to you... Today Olivia really help me with my issues.. Thx you so much olivia

MonCommerce
Canada
20 days using the app
DSers replied June 17, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 16, 2022

Amazing customer service. Irene was very helpful and did not take long to respond. My issue was sorted out very quickly.
Thank you Irene!!!

crib360
Canada
4 days using the app
DSers replied June 17, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team