Reviews (28,925)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless integration with Shopify and WooCommerce, emphasizing its ease of setup and synchronization. The bulk order processing feature is particularly valued for enhancing fulfillment efficiency and scalability. The app offers extensive product customization options, allowing merchants to adjust pricing and variations with ease. Its supplier management system is appreciated for enabling price and review comparisons to choose the best suppliers. The user-friendly interface caters to both novice and experienced dropshippers, and the 24/7 live customer support is frequently commended, with staff members like Maria and Raphael often mentioned for their assistance. Additionally, the app supports various shipping options and automates tasks such as order tracking and shipping updates, helping merchants save time. The free version is noted for being fully functional with excellent support, making it accessible for businesses of all sizes.

October 17, 2021

Tang has been absolutely wonderful! I have had many questions and he has responded extremely fast and has included screenshots and very clear directions to guide me every step of the way! I was using another service before and would wait 24 hours for a response and the responses were always vague and left me feeling more confused. I can not give enough praise to how well the support is as well as how easy the app is to use and navigate!

Northern Belle
Canada
2 months using the app
DSers replied October 19, 2021

Hi Northern Belle,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 17, 2021

The support team is quick to respond and was very helpful in directing me on how to do some technical work. I highly suggest DSers for ecom store owners! Best one out there!

tuneboard
United States
About 1 month using the app
DSers replied October 17, 2021

Hi tuneboard,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 17, 2021

Bonjour, merci a krystal d'avoir réglé mon problème rapidement ! Merci beaucoup de sont aide qui ma sauvé

Prolotte
France
About 1 month using the app
DSers replied October 17, 2021

Hi Prolotte,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2021

Bonjour, Merci à Chris qui a été très efficace pour régler mon problème. Je recommande la plateforme. A bientôt !

Water'Home
France
2 months using the app
DSers replied October 17, 2021

Hi Water'Home,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2021

bonjour je voudrais remercier le support de service a la clientèle en particulier 'CLARY' qui règlera tous mes problèmes et qui ne tarde pas a répondre a mes questions dans un délai vraiment très cour merci beaucoup Clary

rangerzen
Canada
20 days using the app
DSers replied October 17, 2021

Hi rangerzen,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2021

Had some issues with a product no longer being supplied but my main man Zark really hooked it up by helping me through this crisis and even found a solution for me. By far the best customer service in the industry.

Weebcentral
United States
Over 2 years using the app
DSers replied October 17, 2021

Hi Weebcentral,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2021

Colins, muito educado e pro ativo, resolveu minha dúvida super rápido e muito prestativo. Deu tudo certo e consegui finalizar meu primeiro pedido.

Case Perfeito
Brazil
5 months using the app
DSers replied October 17, 2021

Hi Case Perfeito,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 16, 2021

Had a few issues with this app so connected to the customer service. I was connected to Jessica who has helped me sort my dsers and also helped me with info regarding my shopify and dsers account. 10/10 customer service. Thank you so much

PetShop4YourPet
United Kingdom
3 months using the app
DSers replied October 17, 2021

Hi PetShop4YourPet,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2021

Suporte excelente. Atenderem bem rapido e resolveram meu problema. Excelente app, principalmente com a integração com o ali.

Kasa Tudo
Brazil
2 months using the app
DSers replied October 17, 2021

Hi Kasa Tudo,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 16, 2021

I worked with Lena to help me with my store and the experience was great! Very knowledgeable and helped me fix my problem and answered questions, I would recommend working with Lena to anyone!

Fly Trend King
United States
8 months using the app
DSers replied October 17, 2021

Hi Fly Trend King,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team