Reviews (31,879)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, highlighting its quick setup and efficient syncing. Features like bulk order processing, advanced product customization, and robust supplier management tools streamline operations. The user-friendly interface suits both new and experienced dropshippers, while reliable customer support and real-time syncing capabilities enhance operational efficiency and customer satisfaction.

September 24, 2024

Everytime i come with questions, they are so quick to respond and explain how to solve the issue thoroughly. I have been talking for a couple of hours with Blanca asking her all kinds of stuffs, and the quality of her replies hasn't change throughout the whole time.

BambooBotanic
United Arab Emirates
19 days using the app
DSers replied October 7, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 24, 2024

The Service they provide is top, quick personal help, and they guide you step by step for fix the issue at hand.

NaturCof
Sweden
7 days using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Excelente app. Suporte muito rápido e prestativo. Lucy me atendeu em tudo o que eu precisei de informações e procedimentos. Muito bom.

Fabullete
Brazil
23 minutes using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Very professional service from Chrissy, I highly recommend it

Flexylamp
Belgium
3 days using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 24, 2024

The service was great. Luna was super helpful and even taught me some new things. She was very patient and knowledgeable.

Thanks for your support!

Home On Earth
Australia
Over 2 years using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Very satisfied with the service provided by CHLOE. She helped me with everything, and sent me screenshots to help me out with my questions. Thank you CHLOE! <3

Goldie Sands
Australia
23 days using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 23, 2024

Very pleased with my customer support, Talked to a woman named Chrissy. 10/10 would recommend!

Evilicious
Sweden
25 days using the app
DSers replied October 7, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 23, 2024

Vivian helped me out with setting up the app, was very fast and helpful; with easy screenshot followup steps

ASTRAL W NOBLE
Canada
About 1 hour using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 23, 2024

Great customer service, quick to respond. Quickly answered all queries.

Mooks Looks
Australia
22 days using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 23, 2024

The app is amazing and the support is so helpful, Vivian helped me to clarify how to add new variants, thanks!

FAINACASE
Estonia
About 1 month using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team