Reviews (110)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently and accurately duplicate stores, streamlining the process of setting up new storefronts or migrating existing ones. They appreciate the user-friendly interface that simplifies the duplication of complex store configurations and settings. The app's customer support is also consistently praised for its responsiveness and effectiveness in resolving issues.

September 10, 2020

I used the app to duplicate the store content, what I did not know is that because i used gem pages to build the store this ap was unable to allow me to edit the new store in gem pages making it worthless

Clothes Steamer Shop
Germany
3 days using the app
Presidio Creative replied September 10, 2020

Hi, we are sorry to hear that. It's true that if your store's theme relies on third-party apps, in some cases you will need to install and set them up at your destination store. And sometimes, in some apps, you might end up having some issues. On those cases, we recommend reaching the app developers as they are the ones who know best their app and can provide you proper guidance. In any case, we acknowledge there was an issue on your expert, and as we stand behind our compromise of "Successful Copy Guarantee", we will be happy on providing you a full refund. Please reach us at support@smallvictories.co and we will proceed. Thanks, and again, sorry for the inconvenience.

February 1, 2022

I needed to copy orders and customers across to a new site. The only reason I didn't give 5 stars was that I could not do so without copying across products (the products were already in the new site so I had to delete these and copy again). The orders that were copied across triggered email notifications which was also not expected - so it would be nice if the documentation had let us know that before hand.

Warrior Eco Power Equipment
United Kingdom
3 days using the app
Presidio Creative replied February 1, 2022

Hi, this is Guille from the Duplicate app. Thanks for your review and for sharing your experience with our app. It's correct that for exporting orders, we need to map first the product ids between the two stores. That's why products need to be exported first. If not, orders will be empty. Regarding the orders email notifications, just clarify that customers don't get any emails when new orders are exported through our app. It's just the store owner who gets them if in the destination store has the "New order" notification option activated in the "Staff order notifications" section at /admin/settings/notifications.

October 18, 2017

Does exactly as advertised, will copy over data but not site settings. The process for around 180 products and 30 collections took around 30 mins.

For the price it's really worth it, nice to have to pay monthly for an app for once!

Porchlight Press
Canada
About 2 hours using the app
Edited July 5, 2020

Two hours have passed, and it has not yet reached 1%. The speed is too slow. Let me rating it first.

12 hours passed, copy to 27%,So slowly. please refund my money...

526 item then stop run. not No growth

Lucky Dressy
China
1 day using the app
Presidio Creative replied July 6, 2020

Hi, we wrote you back, and we are not sure if you are getting our emails. We were checking your export, and you are right: your export is taking a long time to complete.

When we checked it was at 500 out of 1529 products exported. The reason why it's taking so long is because for each product your store has an average of 98 product variants. That's far beyond the amount of product variants a regular Shopify store has. Considering for each variant the app makes 3 API calls to export all the information (stock, related picture and to save the variant), that means: 1,529 products x 98 variants/product x 3 API calls/variant = around 449,526 API calls. Shopify API has a limit of 2 calls/second. That's why, after half a day, just 500 products have been exported. Normally that's not the case as the average store, with around 2-8 product variants, takes around 10 minutes to complete the export.

As you requested us to refund you, we just did it. We are sorry our app didn't work as you expected, we work everyday to improve the app and as we said, we also have that Shopify's API rate limitation.

Hopefully this clarifies the situation. Please don't hesitate to contact us at support@smallvictories.co if you have any questions.

Edited June 30, 2017

Please note, that your orders and customers are not part of the default settings. If you miss those there is no other way to import previous order data so you have to start all over again by creating a second shop.

I have a "baby" store. Less than 200 orders. It took several hours to copy and the "Lifetime Spent" and "Average Order" for the Customers isn't copied over so therefore it's pretty much useless to me.

They also nag you consistently to change your review. You gain a second star guys because they acutally answer their email.

If you just want the copy over products, theme, collections over to a different shop, this is your app. If you want to acutal have useable duplicated order data well - better luck trying a paid app which is my next stop.

All I wanted was to change the login myshopify.com domain for my shop and have EVERYTHING else stay the same. Shopify won't let you change it so I wasted hours of my life waiting for this.

Mintnitedesign
United States
1 day using the app
Presidio Creative replied March 6, 2019

Since this review we have improved on how customers and orders information is transferred. It's now faster and you can do it in a second step, so no need to do it at the same time you are exporting your products. You can export your products, and once it's completed you can export your customers and orders.

Edited January 18, 2023

Transfer went OK. The app does what it is supposed to do. Found the charges to be confusing initially. The developer has subsequently made them more clear now.

HACKNEY NINE
Canada
1 day using the app
Presidio Creative replied January 17, 2023

Hi, this is Guille from the Duplify app. We are sorry our app pricing model felt confusing. We try our best to be transparent about how our app works out. In short, our app provides you two options: one-time exports (where you pay a fee depending on which categories you decide to export), and a subscription service (meant to be activated once you have completed your export, it allows you to keep your two stores in sync). After your review, we have improved our app description. Thanks for proving your feedback.

Edited May 8, 2018

I used this app to duplicate my theme, collections, products, etc. to another account and it did so more or less to perfection. There was an issue exporting my theme because it surpassed Shopify's 20MB limit over their API but before I could even write to their team to notify them of the issue, they had already emailed me to let me know they were aware of the problem and would export it manually. After a few minutes they notified me it was done and after checking my theme was installed perfectly. Stellar customer service and very well-working product. Would totally recommend.

Starburst Technologies
United States
About 1 hour using the app
May 18, 2020

This app worked exactly as described and likely saved us many, many hours of tedious migration. The directions were detailed and clear, it took just a few minutes to set up, and the full migration was complete within 25 minutes. Definitely recommend this if you're looking to duplicate your shop.

Brooklyn Candle Studio
United States
About 1 hour using the app
Presidio Creative replied June 18, 2020

Wow, we're flattered! Thank you the review, it really helps and is appreciated by our whole team. :)

June 12, 2019

Perfect app. I duplicated all of my store. Don't forget to check "What Duplicate Can't Copy" section. Your logo, slide show photos etc cant be duplicated, but these are easy to arrange. Most important, app duplicates the theme and the codes I changed on the theme. Thanks.

O2Leather
United States
41 minutes using the app
July 2, 2017

AWESOME APP! We all knew that it was an incredible headache but with this incredible app it was a matter of 10 minutes. It work exactly as demonstrated and you literally install the app, sit back and watch it all happening in front of you! Guys, I contacted Shopify support to notify them of this incredible handy app! Well done and I will definitely use this on all my future stores we have to duplicate! I would have easily paid $50 for it!

Truth Coffee Roasting
South Africa
31 minutes using the app