Get rid of duty & tax issues
No more headaches with manual quotes, surprised customers, and refused packages.
Gain intl customer trust
Eliminate customer fears of importing and be transparent with international customers.
Control your supply chain
Works with UPS, FedEx, DHL, and more. Completely customizable shipping including flat rate, free, zones, tiers, and rule-based quotes.
About Zonos Duty and Tax
Zonos Duty and Tax
Zonos Duty and Tax calculates and collects the total landed cost for international orders. Harmonized codes are not required to get started.
Here's what's included:
- Landed cost - duty, tax, VAT, brokerage, disbursement, bond, ancillary fees, and more
- Welcome mat - Say "Hello" to your international visitors in their language and keep them on your website
- DDP - Give customers the ability to prepay duties and tax, reducing refused packages and achieve faster customs clearance
- Shipping rate calculations - Keep your carrier(s)
Zonos Duty and Tax uses the Shopify CarrierService API. Zonos accurately calculates international shipping rates, duties, taxes, and fees (landed cost) and includes everything in the shipping quote.
- Does my Shopify plan work with Zonos?
- How do I ship a package that includes duties and taxes?
- Does Shopify Shipping work with Zonos?
For these and other frequently asked questions, click on the FAQ link under Support.
Landed cost calculations
Getting a total landed cost may feel overwhelming, but not with Zonos. It's important to know that landed cost is not just about duties and taxes; it's made up of so much more! Our total landed cost calculations include duty and taxes plus any other charges that might be incurred, depending on the shipping carrier and service level used. Our software not only automates landed cost calculations; it does so with speed and accuracy.
Includes Zonos Hello
Hello welcomes cross-border shoppers to your website in their language telling them you are international friendly. Optional* - estimate duties and taxes as they add items to their cart.
Shipping rate calculations
Zonos supports shipping rate calculations for various express carriers, postal carriers, and others. We also give you the ability to offer customized service levels, transit times, rates, and more.
Using multiple carriers, 3PLs, or need custom rates? You've got it with Zonos. You have complete control over what rates you use and when they show up. Want to upload your own custom rate charts? Done! We also give you the capability to show flat rates displayed by country, weight, or price.
Carrier API integrations
Zonos easily allows you to integrate directly with your shipping account(s) to pull your negotiated rates. We support API integrations with UPS, FedEx, DHL, USPS, and more.
Zonos is a SaaS company dedicated to decoding international commerce. They are the leading cross-border technology solution on the market, partnering with thousands of online retailers throughout the world to enhance the customer experience for their international customers.
**UPS Shippers: Zonos is a UPS Ready and UPS CTP provider. Ask your UPS rep for more details.
See the app in action
Explore how the app works in an example store.View example store
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 27 reviews
Most recent reviews
Ellus & Krue
For international sales DDP calculation, Zonos is the only app, a must have. Customer service is fantastic. Taylor is a legend! Set up either tiered price shipping rates based on cart value or just carrier calculated shipping rates - either was is easy to do through the Zonos dashboard. Shipping, duties and taxes are clearly separated in the cart and clear to your customers. I would suggest, if you use an IMS, to check out Order Tagger as well to add a note to each order that "DDP" is included in the sale, then set your automation rule at your IMS level to notify your carrier that the shipper pays DDP on behalf of the customer. Zonos is the only (and best) solution for DDP if you want to offer your customers a transparent and easy to manage duties and tax collection process.
Merry Jane & Thor
The customer service is fantastic. International shipping is new territory and Mark worked with me through any obsticals I encountered. I know they will be there to help if I run into any other problems.
Fairly easy implementation, very fast/knowledgeable customer service. Solved an issue many international customers were complaining about.