Reviews (169)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting international sales and customer satisfaction by efficiently managing duties and taxes, reducing cart abandonment. It's praised for its easy integration with Shopify, upfront duty and tax calculations, and streamlining deliveries. The app also features a smooth onboarding process and responsive support, making it ideal for businesses aiming to expand globally.
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We officially launched the Zonos app about a month ago, and it has been an excellent experience. The onboarding process is smooth and user-friendly, making it easy for us to get started. Fion Huang has been an outstanding communicator throughout this journey. Her support during the testing phase has been invaluable, and she has been incredibly accommodating to our specific needs for our online ...
We just launched with Zonos and while we don't have enough experieince with the platform yet to comment on the overall performance in live action over the long term, we can say without a doubt that the onboarding experience was one of the best onboarding experiences we've had in many years of working with many different technology partners. Our onboarding rep Shawn Roah was a model for what one ...
The app's feature is very clear, straightforward, and easy to use. The onboard and integration process are clear and fast. All the team are responsive to any cases and questions.
After spending months trying to find an easy solution for our international shipping, we finally stumbled upon Zonos. Their app has been a game changer for us. It is extremely easy to set up and gives us the control and visibility for costs associated with shipping out of the US. In addition to the app itself, all of our dealings with customer service have been very pleasant. tthey have been ...
We started using Zonos last year and we are very happy with it. It is easy to use and our customers are very happy. It has made sending international shipments very easy.
If you are selling Internationally this is an invaluable app. Very easy to use and they offer great support.
The support from Travis and the team was fantastic! Zonos app provided a key need in our international strategy, and should be your go to for an ideal cross border customer experience. We're two weeks in and it's been a big help for our international shipments.
we've been using Zonos for about 2 weeks now, and so far so good! we haven't had a ton of international transactions yet, but i'll report back once we've had some more activity. Customer service is great and super helpful!
Zonos has been a very valuable addition to our site and allows us to ship globally in a very manageable and efficient way. With the Zonos app we are able to provide accurate duties and taxes calculations to our customers at checkout which they then pre-pay to avoid any customer service issues upon delivery. We are able to ship internationally with confidence with Zonos.
We have used Zonos for 4 years now without an issue. International customers get duties and taxes up front so there is no surprises and no more return to sender.
Thank you for your feedback, we're glad you chose Zonos as your cross-border partner! We have enjoyed working with you for the last four years.