Reviews (169)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting international sales and customer satisfaction by efficiently managing duties and taxes, reducing cart abandonment. It's praised for its easy integration with Shopify, upfront duty and tax calculations, and streamlining deliveries. The app also features a smooth onboarding process and responsive support, making it ideal for businesses aiming to expand globally.
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This app has been very helpful to our business. Clearly communicates to our international customers what the duties and taxes will be. The customer service from Zonos has been great and very timely.
Very pleasant experience implementing Zonos. Ryan & the team walked me through it every step of the way! The best app implementation service experience by far! Love the product.
Great onboarding, great app, has really helped us and looking forward to the new updates!
The integration and set up has been really smooth thanks to the onboarding support (Shawn) which has been amazing and so helpful during this process!
Thank you for your review! We are excited to be working with LF Markey and to continue to make your cross-border shipping experience smooth.
I have been looking for an app that will dynamically apply the appropriate taxes and duties to e-com orders so that my customers do not have to pay these upon receipt (meaning easier and hassle-free delivery). Zonos is literally the only thing I have found on the market that does this. They worked with me on a very tight timeline to implement the app and even customize my checkout page across multiple stores.
Highly recommended - there's just no comparison to trying to keep static tables for tax and duties calculation.
I can ship international orders with confidence. This helps get rid of the looky loos who would abandon an order on the backside. dk
Works just as it should. Easy to install and makes international shipping much easier. Mark and the team also provide great customer service responding quickly and going the extra mile. Well run company and solid tech.
We have swapped from Global-E to Zonos and I can say that from start the finish the on-boarding process has been simple, fast and painless. I have felt supported and listened to throughout while having everything explained clearly. The testing process is vigorous (Which Global's is not) and everything has happened exactly to the timeline we requested. Curtis was charming and helpful the entire time and has always answered my questions almost immediately despite the time difference. So far I am incredibly happy with our move and would recommend Zonos to everyone!
Zonos has solved all our international fulfilment and shipping problems in one go. Support during onboarding was fantastic. Great app and service.
Zonos has an extremely helpful and easy onboarding process. It will help alleviate any issues with shipping on international orders, having the duties and taxes listed up front. Our Integration Specialist was extremely knowledgable and answered all of our questions quickly and efficiently!
We appreciate your feedback and value working with Three Nails Clothing. Zonos is happy to contribute to your success by adding transparency and ensuring unexpected charges to your international customers. We are glad you had an great experience with our onboarding team and will provide your feedback to them.