Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex product options and configurations, especially for customized products. They value its user-friendly interface, responsive design, and seamless theme integration. The support team is frequently praised for their prompt and helpful service. Despite a steep learning curve, the comprehensive help section and supportive team make it manageable. The app's inventory management and complex pricing structure capabilities are also noted. Merchants highlight the value it brings in terms of increased sales and improved customer satisfaction, despite its competitive pricing.

December 9, 2020

I am personnally using the ultimate plan as I needed an app to handle a very specific price calculation based on various product options (my store offers sporstwear and sports accessories that B2B customers can customize using specific methods).
It took me some time to get started as this app has so many features and as I had no experience with the language used to edit the formulas. However I received great help from the support team, which took the time to understand my needs and help me out with the issues I had.
The app is really powerfull and Support is always there to help out so I can only recommand that you try it out and see for yourself ! Thanks !

Athleticom France
France
10 months using the app
January 12, 2021

I have recently added some items with multiple options and I realized that I haven't set it up to convert into different currencies. I submitted a ticket and Roman from the support team was able to help out right away. He was able to make the change for me and even suggested that I add a code to make the app load faster on my store. Very helpful!

Modern Zen Furniture
Canada
10 months using the app
Edited October 12, 2020

I installed this app to address some shortcomings in native Shopify. As a new shop owner, I hestitated to add anything that was going to cost $ when I'm only just getting online. But I have to say the improvement to my shop is significant. There were a few hiccups, so I'll start with the CONS first.
CONS:
--I had a bit of a difficult time getting started. While there is documentation, the screen shots did not give examples of how to complete. I'm a visual learner, so this was a bit frustrating at first (although once Roman sent some examples, I caught on pretty quickly).
--When I had a problem, it seemed difficult to communicate the problem so that it was understood by Roman (apparently a one-man shop?) However, see the follow-up to this issue in PROS below.
--I had to upgrade to the PREMIUM version so that my cart didn't look messy. I hated to even PAY for an app, much less UPGRADE right away. However, at the end of the day, I think (hope) the extra $/month will be more than paid for when customers find it easy to add additional related items to their cart.
PROS:
--In spite of the CONS, I did give this app 5 stars. If this is a one-man shop, at least Roman DOES get back to me. And if there do seem to be problems communicating effectiely, Roman keeps at it. Every problem I've had has been addressed to my satisfaction.
--The app itself seems quite elegant, and supremely configurable. Definitely the cleanest and most complete Shopify app I've used.

Sunny Side Up Enterprises, LLC, dba Cat's Cuts
United States
10 months using the app
April 27, 2020

5 Stars. WORLD-CLASS customer service and application quality.

1) The customer service is REALLY good. Roman, you are the man! They provide US Eastern Time support. And ALWAYS respond within a couple hours. They go above and beyond and have not charged a single penny. I'm a customer for lfie!

2) The app is amazing. Incredibly fast, robust but easy to understand. QUALITY software. Not some junk rushed to try and cash in. This will work for you!

Don't think twice. You've found your app for PRODUCT OPTIONS. No one compares. Not Bold, NO ONE!

StickerSquad
United States
9 months using the app
April 2, 2020

10+ stars for one of the best CS and dynamic range of options available. Special thanks to Roman for going the extra mile and helping us solving our problems.

I'll be using this app on more of my stores from now on.

Kenkomeals
Canada
9 months using the app
April 21, 2020

Excellent App, Roman is a genius! The support team helped us quickly to customize our product configuration page.

merchbasegmbh
Austria
9 months using the app
April 13, 2022

This app and its developers go above and beyond. They were very helpful in helping me understand their platform. The app does everything I needed beautifully. Responded very quickly and got me set up in no time. They helped with a few edits I needed to make the swatches look bigger. Unlike other apps, they dont have addons as separate items but actually integrate the addons in the price, so there are no extra confusing line items in the checkout. AND THE APP LOADS FAST! No more lag! I switched from Advanced Product Options and I am happy!

Reception Flip Flops
United States
9 months using the app
February 7, 2022

The app works great, fast and til now very reliable. What's even better is their support. With every issue I encountered during configuration/installation the support was very helpful and professional.
Very pleased Thank you guys

taartenland.be
Belgium
9 months using the app
Edited January 12, 2023

UPDATE: Don't use the feature "Hide SKU from Cart and Order." It will make your reporting completely useless later on. The app has been great up to this point, but after realizing I can't pull accurate reports for this past four months, I'm upset that that feature did not come with a warning because I thought I was just making packing slips easier to read, not completely removing data. it said "hide," not "remove from reporting existence." The solution was to subscribe to ANOTHER paid app to get the reports since Shopify can't natively pull the data. I'm disappointed because the app has been great except for this, which is VERY important to our business operations. I'm not going to remove my 5 stars due to previous service, but I think this is important for other users to know.

ORIGINAL: I've honestly never liked the line, "I'd give it 10 stars if I could!" After working with Dynamic Product Options I can understand why people would say this. Yes, I would give it 10 stars if I could. I was asked to help migrate a store to Shopify, but the lack of options with regards to the "options" was depressing. The store I worked on sells items that can be purchased separately or as part of a bundle. If purchased as part of a bundle, the inventory had to be tracked correctly, and allow for the easy updating of items and prices as needed. I spent many weeks searching through Apps to find something that, quite honestly, should be a standard feature in Shopify. The folks that wrote this App have done an amazing job. I'm not a programmer, but I can tell they thought of future expansion and the one-off needs of customers who use the App. The support I've received from DPO in regards to this App has been top notch. Unless it's something in the Shopify code that prevents it, the support people have helped me get everything working in the way the client wanted.

Light-O-Rama
United States
9 months using the app
June 11, 2020

The app is very powerful and easy to navigate through. However, I did get stuck with some custom syntax and needed to contact support. They were amazing, intuitive and quick to respond. Thanks Roman.

iD GURUS
United States
9 months using the app