Reviews (372)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization options, ideal for businesses with customizable products. It supports conditional logic, price adjustments, and integrates well with Shopify themes without slowing down the site. The support team is responsive, offering timely custom solutions. Additional features like SKU tracking and color swatches enhance inventory management and product page appeal. Merchants also value the real-time price updates for reducing cart abandonment and boosting sales.

April 17, 2023

This is by far the best product option app on Shopify. Most of the the product variant and option apps are very crude & rudimentary. They do not have the functionality of DPO. Combined with it's functionality, flexible custom script capabilities, and fantastic tech support, this app is hands down #1! I highly recommend it to anyone.

siriusice.com
United States
11 months using the app
August 8, 2023

Hands down, the best customer service & the best application made possible for your store.

Noah
Hydbond

Hydbond™️
United States
11 months using the app
October 22, 2019

Switched from Bold Product Options. Both have their pros and cons in the method of adding to cart. We offer engraving and other extras that get overwhelming when showing all at once. With this I can have 1 button that pops up with all the extra options in a nice and tidy fashion. Love this one for the level of customization and the way it integrates into your store/theme. The support is also timely and very top notch! As someone whose main focus is Custom products this app is the most versatile.
-Don Orrell Stirrups

Don Orrell Stirrups
United States
11 months using the app
April 10, 2023

We have been utilizing this app for more than a year, and the support team has promptly resolved any concerns or requests we have had, making it a great app.

Voss Helmets
Canada
11 months using the app
August 25, 2021

The support for this app was very fast and implemented exactly what I wanted to do. I recommend it to anyone who wants to build custom products!

輸入バレエ用品専門店 アプローズバレエ
Japan
11 months using the app
October 13, 2020

Our Shopify store required a very unique setup to manage our product pricing. Roman has provided us exceptional service and fast response time. We highly recommend this app.

PrintSource360
United States
10 months using the app
December 9, 2020

I am personnally using the ultimate plan as I needed an app to handle a very specific price calculation based on various product options (my store offers sporstwear and sports accessories that B2B customers can customize using specific methods).
It took me some time to get started as this app has so many features and as I had no experience with the language used to edit the formulas. However I received great help from the support team, which took the time to understand my needs and help me out with the issues I had.
The app is really powerfull and Support is always there to help out so I can only recommand that you try it out and see for yourself ! Thanks !

Athleticom France
France
10 months using the app
January 12, 2021

I have recently added some items with multiple options and I realized that I haven't set it up to convert into different currencies. I submitted a ticket and Roman from the support team was able to help out right away. He was able to make the change for me and even suggested that I add a code to make the app load faster on my store. Very helpful!

Modern Zen Furniture
Canada
10 months using the app
Edited October 12, 2020

I installed this app to address some shortcomings in native Shopify. As a new shop owner, I hestitated to add anything that was going to cost $ when I'm only just getting online. But I have to say the improvement to my shop is significant. There were a few hiccups, so I'll start with the CONS first.
CONS:
--I had a bit of a difficult time getting started. While there is documentation, the screen shots did not give examples of how to complete. I'm a visual learner, so this was a bit frustrating at first (although once Roman sent some examples, I caught on pretty quickly).
--When I had a problem, it seemed difficult to communicate the problem so that it was understood by Roman (apparently a one-man shop?) However, see the follow-up to this issue in PROS below.
--I had to upgrade to the PREMIUM version so that my cart didn't look messy. I hated to even PAY for an app, much less UPGRADE right away. However, at the end of the day, I think (hope) the extra $/month will be more than paid for when customers find it easy to add additional related items to their cart.
PROS:
--In spite of the CONS, I did give this app 5 stars. If this is a one-man shop, at least Roman DOES get back to me. And if there do seem to be problems communicating effectiely, Roman keeps at it. Every problem I've had has been addressed to my satisfaction.
--The app itself seems quite elegant, and supremely configurable. Definitely the cleanest and most complete Shopify app I've used.

Sunny Side Up Enterprises, LLC, dba Cat's Cuts
United States
10 months using the app
April 27, 2020

5 Stars. WORLD-CLASS customer service and application quality.

1) The customer service is REALLY good. Roman, you are the man! They provide US Eastern Time support. And ALWAYS respond within a couple hours. They go above and beyond and have not charged a single penny. I'm a customer for lfie!

2) The app is amazing. Incredibly fast, robust but easy to understand. QUALITY software. Not some junk rushed to try and cash in. This will work for you!

Don't think twice. You've found your app for PRODUCT OPTIONS. No one compares. Not Bold, NO ONE!

StickerSquad
United States
9 months using the app