Reviews (284)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly setup and free plan, ideal for startups and small businesses looking to boost traffic without upfront costs. They report increased traffic and sales, attributing success to effective ad customization and seamless social media integration. The responsive customer service and comprehensive dashboard for tracking campaign metrics like clicks and impressions are also noted as beneficial features.

December 13, 2024

Do not use this app and do not top up your account without hearing from them. Maybe the free version works. We wanted to try out paid version and topped up only $10 initially to see how it works. We set up a campaign for $5 per day, this was the only daily budget you can choose. You cannot go higher than that. We waited so many days, nothing moved. The system did not spend any budget for a few ...

Tia Naturals
Netherlands
22 days using the app
Rontar Group OU replied January 27, 2025

Hello,

We apologize for the miscommunication. All your emails landed in our spam folder, and we only discovered them after you posted your review. We have responded to your ...

June 10, 2024

Not a very good app.
It places random ads on your website, so it looks very weird.
Can't recommend this bad app.
It messes up your theme.

Pure Carpet
Denmark
Over 3 years using the app
April 27, 2024

AVOID THIS AT ALL COSTS

Whistler Sports
Canada
Over 4 years using the app
February 20, 2024

We added this app 2 or 3 years ago, essentially to compare it against Adroll. Then we essentially ignored it since it didn't seem to do anything meaningful but then..... Going through some analytic data points, we noticed some "instability issues" that confused us, since it suggested that there was "ad space" on our website. Turned out that on the very bottom of each page, the app had placed a ...

Anjali
United States
Over 4 years using the app
Rontar Group OU replied February 21, 2024

Hello, thanks for your feedback.
Recently, we have implemented changes to our Free plan. Now to promote their ads in other stores for free, users need to publish other stores ...

Edited September 19, 2024

2024 Edit : I would not recommend this app to anyone. Rontar used to be really good with their google retargeting, it looks like now they have removed that option.

Good app for google retargeting, Ive been using this for 2 years with no issue, recently Rontar has double and tripled charge me.... twice.... My limit is $70 recharge when im low, the first time they charged me double $140, I ...

iiGears™
Canada
About 4 years using the app
Rontar Group OU replied March 29, 2021

Hi,

Thanks for your review and for being a customer of ours for such a long time.

Our technical team has taken a deeper look into the issue and found the problem. When it’s ...

February 16, 2024

The app posted ads all over the website without notifying! When I wanted to turn these off, the app said that I need to switch to paid plan to turn these ads off.. Hurted my conversion and reputation, be careful with this app!

My Harmony Tree
United States
About 4 years using the app
Rontar Group OU replied February 18, 2024

Hello, thanks for your feedback.
Recently, we have implemented changes to our Free plan. Now to promote their ads in other stores for free, users need to publish other stores ...

July 6, 2023

Saw my own ad today on a webpage after using this for more than a year. My ad had a broken header so it wasn't showing my logo, it was showing old product images from longer than 8 months ago which were removed from the shop way back then when the new ones were put in. They had no idea something was wrong. I'm guessing all their customers are probably affected. I've spent around $1,966 on ...

Candle Monster
Australia
Over 2 years using the app
Rontar Group OU replied July 7, 2023

Thank you for your review and being our customer for such a long time.

We would like to assure you that we continuously update product information, which is shown on the ads, ...

August 31, 2018

Hate to leave a negative review...but the Dynamic part is missing from the ads they run on your behalf....there is nothing dynamic about the ads and the customer service response (lack of) regarding the dynamic part leaves much more to be desired....

Planner Perfect
United States
10 months using the app
September 30, 2017

I do not see anything special in this app. Adwords do the same, also I can not confirm by Google analitic any sells, which done through Rontar. Just feel I waist money. If you believe in miracle, you can try this app. However do not expect any great result.

Globalseafoods
United States
8 months using the app
Edited December 18, 2020

The retargeting ads did show up on some sites after your online visitors ( from all sources ) visited your site for retargeting, however, it is hard to know where the ads showed up and there are no advanced control based on age and other factors. Therefore, it means junk traffic visitors might get retargeted as well. We used it and decided to go for other retargeting ads with more controls. They ...

Master Palm Pneumatic
United States
4 months using the app
Rontar Group OU replied December 14, 2020

Hi,

Thanks for using our retargeting app. Here are a few comments regarding how we operate:

1. When deciding whether or not we should show your ad to a past visitor of yours, ...