Reviews (282)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and easy setup, suitable for all skill levels. They value the free plan for assessing the app's effectiveness without initial investment. Positive remarks are also directed at the responsive and helpful customer support. Merchants have observed increases in traffic and sales, attributing these improvements to effective retargeting ads and smooth Shopify integration. The customization options that align ads with individual branding are also highly praised.
Refine
-
By rating
Wow! This is a very conflicted review since I saw that this app was working and actually installed it on two of my stores. The problem is, when I installed on the first one, I had responded to an ad for "Forever Free" and planned to try it before switching to paid. I got confused and couldn't find the button for installing the free version as it was at the bottom, under the two paid plans and so I added paid account. (On my second store, I found the way to install Forever Free)
I was told I could not get my $100 back but as soon as it was used up, I could switch back to the Forever Free plan. Now I've been trying to switch back for two days and I'm told it's discontinued. Only yesterday I was sent instructions to switch and when it didn't work, I got the message about it being canceled.
Is it a good product? Yes, I believe so, especially if you have enough traffic to drive it on a paid one. With the free, you could potentially build up to enough. Am I happy? No, not at all. I never would have abused the Forever Free and wanted to use it to truly get on my feet and then upgrade but now I'm upset and am thinking about uninstalling it.
As this plays out, I may be back to change my review. Right now, I'm frustrated.
Michelle
memorable-treasures.com
furbabywhims.com
Hi,
Thanks for your review and for using our app.
Unfortunately, the Free Forever plan turned out to be ineffective for most of our customers. Although it was completely free, stores would get only 3,000 ad impressions under the plan, which is not nearly enough to see any meaningful results in terms of clicks/conversions.
So we’ve decided to introduce the Starter plan, which is 10X more effective than the Free Forever plan used to be. Also, the Starter plan costs just $60, which makes it affordable for virtually everyone.
I hope this helps.
Unfortunately, I can't trust the conversion reports for this app. The very first conversion we got with the app was from a transaction that happened 3 months before we even started using the app. That was very suspicious.
Additionally, we've found other transactions that are from friends/family that we know are also not attributable to any ad.
It does seem like ads are displayed because I've seen them (once). But the conversion reports give you the impression that the ads are working. They are not. In fact, we discovered products that had not been for sale for weeks being advertised.
Overall, disappointed.
Lack of functionality - you can't see how your budget is spent, from who and where your ad was seen , which ad was delivered. Also super expensive - 3-4 clicks for $50-$60 invested.
Hi,
Thanks for your review and for using our app. Let me clarify a few things on using our app:
1. Your campaign is still in the learning mode, during which you may often see higher CPCs and lower conversion rates. Once the campaign is out of the learning mode, your CPCs will decrease.
2. Another reason for the higher CPCs than normal is your campaign settings. By default, your bid strategy is set to Auto, which means that we will try to get as many clicks/impressions as possible within your budget, which is $5 a day at the moment. This may sometimes result in a CPC higher than the average because your ads start showing on premium websites/ad placements. If you would like to manually limit the CPCs, you can switch to the “Target CPC” bid strategy in the app and enter the maximum CPC you’re willing to pay per click. Bear in mind though, this may severely limit the number of impressions/clicks you’re getting.
3. As for where we show you ads. We show your ads on the websites your visitors go to. To do that, we partner with different ad networks, including the Google network. Unfortunately, most of our partners don’t share the URLs with us. Even if they did, this information would be of no use to you. Our bidding algorithms determine where and when to show your ads, which is much more efficient than trying to exclude the non-converting sites that some ad networks allow on your own.
Hope this helps.
Why can't I use it for free, I don't know how to use it, and I can't even give a bad review .........
Hi,
Thanks for your review and for using our app.
I took a quick look at your campaign and see you’re on the Free Forever plan already. This means that you will get up to 1,000 ad impressions monthly completely free.
Please allow the app some time to gather the minimum retargeting audience of 100 visitors. This usually takes from a few hours to a few days depending on the number of visitors you’re getting daily to your website. After that, you will start seeing your first ad impressions. You don’t need to do anything else at that point but wait.
Hope this helps. Reach out to us via chat if you have any other questions or need help.
PS: I also noticed that you’ve uninstalled the app. If you still want to use it for free, simply install it again and give it some time to start working.