Reviews (65)
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As a small business just starting to grow, one of the big things that put me off selling direct was international taxes. The EAS team has made it a breeze! Quick to respond to emails, friendly, knowledgeable--it was amazing to have someone hold my hand during setup from start to finish and who continues to be on the ball to help me out every step of the way.
We're Aussies and we found the EU/UK tax laws so difficult to work around that we almost gave up on selling to those markets. Within one day we went from having no clue to being fully set up! The prices everywhere else were outrageous (≥$25/month without even a sale) and the services offered were minimal... but these guys give the FULL onboarding (they do it ALL) and they don't charge monthly fees! Their customer service is outstanding and their offering is so thorough that you would be an idiot to do IOSS anywhere else. I was almost put off by the lack of reviews but that would have made me the idiot! Super grateful for EAS. Not to mention that they didn't even ask for a review (which you normally get hassled for repeatedly by apps). Bloody amazing. Wishing you guys all the best, you deserve every success that comes your way!
One of the most helpful teams I've seen in my life. I know that sounds like a very exaggerated sentence, but it really is true. They have multiple services that help you if you have any questions, the support team is so helpful and insightful, and the process to download or do anything yourself comes with multiple pages from their with DETAILED step by steps so you don't get confused.
But most of the work is done by the team.
The actual service they provide has lifted a weight off my shoulders. I use this for shipping from US to EU and have had this app for around 3 months; I can honestly say I don't know what I would've done if this app didn't exist.
Extraordinarily efficient support. Set up is painless and quick with no ambiguity, so you are up and running with no doubts or worries.
Convenient app and a great, responsive team. Thanks for saving lots of my time!!!
Excellent service. Prompt and efficient. Made something I was dreading into a simple task. thank you
As a UK Shopify merchant, I must say that we are very happy with EAS Project. Their app works seamlessly in Shopify and at the end of each month, there is a detailed report of the sales for that month. Registration for IOSS went seamlessly with them and we have already seen a quiet return of the EU customers we had before so we are hopeful that the upward trend of returning EU customers will continue. We do not have to download reports or anything to EAS - it is all done through the app and they help with the installation and integration. We recommend them wholeheartedly.
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
And we are delighted to hear you are reaching your EU customers again!
Cheers,
The whole EAS team :)
Excellent customer service, the team went above and beyond regarding advisory services and installation, works perfectly in my swiss store, couldn't recommend more.
They made everything just simple and easy for such a difficult thing - selling to EU customers at a affordable cost!
They also care how you are going with their app.
So 1000% recommended!
As a business owner from the USA, learning about the proper tax laws in other countries can be overwhelming. We want to be and stay compliant with the laws and we wanted to offer our courses to our friends in Europe.
The EAS team is very quick in responding (do they even sleep?!), are so professional and thorough. They explain things in detail and are willing to hop on a call whenever it's needed. I can't say enough about how amazing the customer service experience has been.
I am so grateful to be working with this team. They are making the process of expanding my customer base to so many others, much more simple and stress free. Thank you!