Reviews (257)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling and delivering digital products such as ebooks, software, and courses. It is praised for its smooth delivery mechanisms that enhance customer satisfaction and reduce operational costs by eliminating the need for third-party services. The app is easy to set up and includes features like PDF stamping and customizable download limits. Its performance is consistently reliable. Additionally, the developer, Axel, is frequently commended for providing exceptional, responsive, and professional support.

August 15, 2024

Works smoothly, easy to use and well-priced. Has download links/buttons in all the right places for great UX. This app was usable for me pretty much out-of-the-box. The default settings are solid; I think I've only adjusted one or two settings for my needs.

So far I've found basically every feature that I needed somewhere in the app and its settings. There's one feature that I needed that is still being developed. I reached out to the developer, Axel, and he worked with me on a custom solution that works perfectly for my store. He saved me from having to add more apps/third party services to our tech stack. Probably saved me additional costs for those additional services too. And the solution that he helped me with has a better UX too.

Hogar Records
United States
9 months using the app
Axel Hardy replied August 17, 2024

Wow, your review is amazing and truly made my day—thank you so much! If there's a feature missing in my app, hearing feedback from merchants or learning about new use cases like yours definitely helps me improve it. I'm glad we could find a solution to your use case together. Thanks again for your kind words and incredible review!

August 14, 2024

This app has been very helpful with making all types of digital products easy to be sold. Axel has been extremely helpful whenever I reach out as well.

DISCinsights | The PeopleKeys Store
United States
Over 1 year using the app
Axel Hardy replied August 15, 2024

Thank you so much for your review and kind words! Don’t hesitate to reach out whenever you need!

August 9, 2024

I would definitely recommend EDP to others, Alex was very good taking care of making sure I set up my digital product correctly and honestly it was very easy to use and a great tool//service. Thank you

The420Club
United States
10 months using the app
Axel Hardy replied August 11, 2024

Thank you for the fantastic review! I'm glad to hear that you found EDP easy to use and that I could assist you in setting up your digital product. Your recommendation means a lot, and I'm here to help if you need anything else in the future. Thanks again!

June 16, 2024

I have used EDP for a long time and it really helped me out in selling license keys for digital products. I can upload my own license keys and set prices for each duration in an intuitive way. I recommend you using this if you have similar needs as me.

inibiru.io
Hong Kong SAR
About 2 years using the app
Axel Hardy replied June 18, 2024

Thank you so much! It's great to know that the features for uploading license keys and setting flexible pricing options have met your needs effectively. I appreciate the fact that you also recommended the app to other merchants with the same needs. Thanks a lot :-)

August 18, 2024

Product works well, relatively easy to set up and Axel has been extremely helpful throughout.

Swiggle Blanks Australia
Australia
About 1 year using the app
September 1, 2024

I've been working with EDP for a week now and think the app is very clear and easy to set up. The display on our thank you page overlapped with another app, which is why I contacted support. Support responded quickly and my request was processed within 10 minutes. A clear recommendation if you want to offer digital products.

awoca
Germany
14 days using the app
Axel Hardy replied September 2, 2024

Thanks a lot for your review! I was happy to help you there. Don't hesitate to get back to me if you have any other questions 😉

August 15, 2024

Axel was really great! Myself, as a new user, to have someone actively reach out to help make sure everything is working smooth is a big help. He also help explained features that I don't quite understand.

SmartFinance Solutions
Canada
3 days using the app
Axel Hardy replied August 16, 2024

Thank you so much for your kind words! It was a pleasure helping you get everything set up smoothly, and I'm glad I could clarify the features for you. If you ever have more questions or need further assistance, don't hesitate to reach out 😊

May 9, 2024

I'm in total agreement with everyone else in the reviews. It's pretty rare to find any plugin, app, or service that actually consistently works! But Axel is clearly super-attentive to making sure everything is running smoothly. I've had two instances where I needed a little guidance from and Axel was super responsive and helpful in both instances. No kidding, I actually sleep better and night knowing I'm not going to wake up to some buggy issues a customer has run into (used it happen all the time with other download solutions!)

Texturelabs
United States
12 months using the app
Axel Hardy replied May 11, 2024

That's awesome, thank you so much for your detailed review and for sharing your experience with my app! I'm thrilled to hear it meets your expectations. Please feel free to reach out if you have any further questions. 😊

August 18, 2024

Super helpful and very knowledgeable. Axel was wonderful and patient with me.

Onic Brands LLC
United States
10 months using the app
May 14, 2024

We originally got this app to help with selling audiobook codes. It has also worked well when selling and immediately fulfilling ebooks with hardcover book purchase—including when purchasing at a POS when traveling at conventions. Axel has been great to work with when we've had a problem or difficulty and support has been outstanding. Highly recommend using this app for selling digital products.

Dragonsteel Books
United States
Over 1 year using the app
Axel Hardy replied May 16, 2024

Thank you so much for taking the time to leave a 5-star review—I truly appreciate it! It was a pleasure assisting you. Please don't hesitate to reach out if you have any more questions. You have my email, and I'm always happy to help.