Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and selling digital products. It's praised for its seamless Shopify integration, quick upload times, and ability to handle large files. Features such as limiting downloads, stamping digital products, and direct downloads from the order page are appreciated. The app offers high customization and efficient management of digital products and license keys. Many commend the responsive and helpful customer support. The app's performance is also noted, delivering digital products flawlessly and automatically.

October 19, 2023

I sell a lot of digital products in the form of PDF knitting patterns and this app makes it so easy to add new ones or update existing files.

Ewe Ewe Yarns
United States
Over 1 year using the app
Axel Hardy replied October 21, 2023

Thank you so much for you review! And thanks for describing your use case. I'm super happy to know it fits your needs perfectly :-)

November 27, 2023

This is the best app out there for digital downloads - no question about it.

Very intuitive to set up, great customization options, customer service is also absolutely 10/10

I've had major issues with other digital downloads apps so this one is a life saver!! Thank you

Wave Index
United Kingdom
7 months using the app
Axel Hardy replied November 28, 2023

Thank you so much for your review and kind words about my app and support. Don't hesitate to contact to me when you want if you have any questions about the app :-)

November 20, 2023

We really wish we'd downloaded this app a lot sooner. We were stuck with Shopify's terrible digital downloads app for eight months, facing non-stop issues and constantly having to apologize to our customers over email about their files.

Ever since we switched to this app, it's been like a breath of fresh air. Our inbox is finally quiet, no more problems! The interface is easy and smart, does exactly what we need. And if a customer can't download a file, there's a simple button to refresh their links. We absolutely love this app - it's made a huge difference in our business and in our customers' experience. Plus, Axel is really on the ball and super helpful.

Cinegrams
United Kingdom
7 months using the app
Axel Hardy replied November 22, 2023

Thank you so much for your wonderful review. It also means a lot because it is the 200th review on the app, which is amazing. Thanks a lot!

November 6, 2023

Easy to use app. Download links perfectly placed after order plus customers get an email with the link also - this was everything I needed as we have 20+ digital products and variants. Axel is super quick to help with any issues. Thank you.

Silver Fox Limited
United Kingdom
6 months using the app
Axel Hardy replied November 7, 2023

Thank you so much. I'm always here to help! You have my email so don't hesitate to get back to me if you need anything else :-)

November 18, 2023

I love how easy it was to set up EDP and use it. When I had a question, Axel responded quickly and professionally. My shop is not open yet, but I've already tried it out with a test order and everything worked perfectly. Thanks, Axel. This app is great.

Tour My Germany Shop
Canada
3 months using the app
Axel Hardy replied November 20, 2023

Thank you so much for your review and your kind words about my app. Don't hesitate to get back to me again if you have any other questions!

September 30, 2023

Great support, and app works great so far!

Re-Style Shop
Netherlands
5 months using the app
Axel Hardy replied October 2, 2023

Thank you so much!

September 7, 2023

Absolutely incredible solution for selling digital goods. The service is incredible - Axel was so helpful and went above and beyond to help me. My internet connection was weak, and a bigger file wasn't uploading (problem was on my end), so he offered to upload it for me if I send him the file via WeTransfer. It was uploaded right away. Thank you Axel!

Ashmi Pathela
Australia
About 1 year using the app
Axel Hardy replied September 9, 2023

Thank you so much Ashmi! I was super happy to assist you and I'm glad you are now able to sell your files using my app :-) . Don't hesitate to get back to me if you have any other questions or need more help!

September 13, 2023

It has been ver easy and straight forward experience seting up your digital products and keys in this app. Highly recommend it!

Giftmetime
Germany
7 months using the app
Axel Hardy replied September 15, 2023

Thank you so much! I'm super happy to read that you like the experience using my app!

August 31, 2023

An amazing app and beyond amazing support. Highly recommend for any store focused on digital products.

Positive Tips
United States
About 1 year using the app
Axel Hardy replied September 1, 2023

Thank you so much for your review! Don’t hesitate to get back to me if you have any other questions about the app : you already have my email 😉

November 14, 2023

This app was easy to install and use. The download happens perfectly. Axel is very responsive to questions and offers in-depth support with any questions I have. I really like this app.

Instant Chemistry
Canada
28 days using the app
Axel Hardy replied November 15, 2023

Thank you for your kind words! It's my top priority to ensure merchants like you have a seamless experience and get the support they need. Don't hesitate to contact me if there's anything else I can do for you. Thanks again :-)