Reviews (281)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and management of digital products, highlighting its intuitive interface and reliable performance. They praise the responsive customer support and value features like PDF stamping and download limits. The app supports a variety of digital products such as ebooks and courses, offering a free plan that enhances its accessibility and affordability, ensuring a seamless experience for sellers and customers alike.

January 7, 2025

We have been using EDP for a long time now and are very pleased with its functionality! We haven't had any issues with it but on the rare occasion we've needed additional help, the developer has been very responsive.

Magpie Games
United States
About 3 years using the app
Axel Hardy replied January 9, 2025

Thank you so much! Receiving a 5-star review already means a lot to me, but when it comes from someone who has been using the app for many years, it’s even more special. I ...

February 12, 2025

EDP is great for selling digital copies of my products. I've used it for going on 4 years now. Axel is also very responsive to my questions and resolves any issues I have very quickly.

Julia Wachs Designs
United States
About 4 years using the app
Axel Hardy replied February 14, 2025

Thank you so much for your review! I truly appreciate your support as a long-term user of the app. Your feedback means a lot to me, and I'm always happy to help. Please don't ...

November 27, 2024

The app is very easy and very consistent! Great options to personalize everything. I never needed any help before, but when I faced a minor issue yesterday, Axel has been great and helped immediately! He fixed it on the spot and has been of GREAT assistance! This is the app for you, as prices are great compared to other apps, you will have everything you need, never face an issue, and if you do ...

Taranamly
Kuwait
Over 2 years using the app
Axel Hardy replied November 28, 2024

Thank you so much for your kind review! I'm thrilled that I could provide a convenient solution for you. I truly appreciate your valuable suggestions and your continued ...

January 10, 2025

This is one of the best download apps for Shopify. I tested many and this app has the best featutes. Very easy to setup downloadable products with plenty of options. Support is also extremely good. Thank you!

Kompose Audio
United Kingdom
3 months using the app
Axel Hardy replied January 11, 2025

Thank you so much for taking the time to write a review. I truly appreciate it, especially since you've been using the app for a long time, which makes your feedback even ...

December 12, 2024

I love this app:

1) It's easy to use

2) It does exactly what you expect it to do

3) It comes up with excellent customer service (my questions are always responded to the same day – amazing!)

As a solopreneur, it has everything I look for: ease of use, reliability, & great support.

Spyence Kids Church Curriculum
United States
4 months using the app
Axel Hardy replied December 14, 2024

Thank you so much for your kind words about my app and support. I truly appreciate your amazing review!

December 1, 2024

Honestly, this app has made selling digital products so much easier. super intuitive to use.

About the support. I had a question late at night, and the devs replied almost immediately. They’re really open to feedback too, which is rare these days.

French Twins
France
About 1 year using the app
Axel Hardy replied December 3, 2024

Thank you so much! You’re right, I always listen to feedback, and that’s also how I usually add new features to the app: based on merchants’ ideas and suggestions. I’m glad ...

February 10, 2025

Axel has always been quick to respond and to troubleshoot. EDP has been a great addition for us!

seeJesus
United States
Over 2 years using the app
Axel Hardy replied February 11, 2025

Thank you so much for your review! I'm always happy to help so don't hesitate to get back to me if you need anything with the app :-)

January 1, 2025

This is an excellent addition to my store. The customer service is outstanding!

Liberty Publishing
United States
Almost 3 years using the app
Axel Hardy replied January 2, 2025

This is my first review of 2025. Thank you so much! And Happy New Year to you. Don't hesitate to get back to me if you have any other questions 😊

February 9, 2025

I was selecting between three digital product apps for my new Shopify store. I contacted all three with individual use case questions.

One didn't reply, one replied with a generic automated response and then there was Axel and EDP - he answered my questions directly and clearly, and what the software could and couldn't do.

His support has been excellent and fast.

EDP is ideal if you want to send ...

melodex
United Kingdom
About 24 hours using the app
Axel Hardy replied February 10, 2025

Thank you so much for your kind words! I always make sure to provide clear and personalized answers—never generic responses—so I really appreciate you highlighting that. I'm ...

December 12, 2024

My Go To App! Great customer support and good deal

Digital Zone Software
United States
Over 2 years using the app
Axel Hardy replied December 14, 2024

Thank you so much for your review 😊