Reviews (268)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like ebooks and software, noting its easy setup and features such as PDF stamping and download limits. They appreciate the customization options and smooth Shopify integration, enhancing user experience. The support, especially from developer Axel, is frequently highlighted for its responsiveness and effectiveness.

April 28, 2024

Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.

Elation Sounds
United States
About 3 years using the app
Axel Hardy replied April 29, 2024

Thank you so much for your kind words and wonderful review! It’s always a pleasure to read such positive feedback from users like you who have been using the app for several years. Please don’t hesitate to reach out if you have any other question in the future :-)

June 5, 2024

Works like a charm! Easy interface, versatile functions and very fast upload times. Friendly support in case you need it. Our warm recommendations!

Palava Sydän
Finland
3 months using the app
Axel Hardy replied June 6, 2024

Thank you for the fantastic review! I am thrilled to hear you find the app easy to use and user-friendly. Your feedback is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out to me. 😊

June 28, 2024

I have been so afraid of this part of setting up my digital store and this one app has completely changed the game for me. Its ease of use and help from Axel is unmatched!!!

The Studio Aesthetic Design Co.
United States
1 day using the app
Axel Hardy replied June 29, 2024

Thank you so much for your wonderful review! I am always happy to help so don't hesitate if you need anything else with the app 😉

April 22, 2024

Love this app. Does exactly what we need to sell digital products. Easy to set up. We've never had a problem or received a customer complaint in the year that we've been using it. I've had to contact support once or twice to clarify settings, and they were always quick and helpful.

FIGHTTIPS
United States
11 months using the app
Axel Hardy replied April 24, 2024

Thank you so much! Don't hesitate to contact me again if you have any other questions, I'll be glad to help :-)

May 14, 2024

This app is so easy to use! I sell teacher resources, all digital, on Shopify using this app. Axel is also super responsive to any questions I have and is always helping me out!

Goldie's Math Emporium
United States
About 1 year using the app
Axel Hardy replied May 16, 2024

Thank you so much! Don't hesitate to get back to me when you have any other questions : I'm always happy to help! :-)

June 1, 2024

The support team was incredibly helpful and went above and beyond to assist me. They fixed my issue right away, demonstrating a high level of expertise and efficiency. Moreover, they were extremely pleasant and professional throughout the entire process. I was very impressed with their service and would highly recommend them to anyone in need of support.

VibeSynth
New Zealand
5 days using the app
Axel Hardy replied June 3, 2024

Thank you! I was really pleased to help, and I'm glad you were satisfied. Feel free to reach out if you have any more questions in the future :-)

April 12, 2024

It is easy and simple to use. So far, I've been using the free version, but right now, I'm still not selling, but only for free downloads. As soon as sales start coming in, I will 100% upgrade the plan. The founder, Alex, is very approachable. Thank you for solving my issue, Alex! I recommend this app to anyone dealing with digital products.

Digital Dropshipping Hub
North Macedonia
5 months using the app
Axel Hardy replied April 13, 2024

Thank you so much for your wonderful review and kind words! I was super happy to be able to help you. Don’t hesitate to get back to me if you need anything else with the app :-)

May 27, 2024

I took the Pro Plan from the beginning because it has all the storage and tools I need to get the job done. Easy to use, download attempt limits, quick response and efficiency when you have questions, and better user experience. I have a 6th sense for finding what's working for me and my business, so I didn't go wrong this time either! The details matter and make all the difference! Thank you for your work and patience, Axel!

Creative Genius Hub
Romania
2 days using the app
Axel Hardy replied May 29, 2024

Thank you! I'm pleased to hear that everything is functioning as you hoped and that it's contributing to your business's success. Please feel free to reach out if you have any more questions about the app :-)

February 8, 2024

I'm very grateful to have found this App! It's so easy to use and helped me move beyond Etsy to open my own Digital Download shop in such a smooth way. I love being able to PDF Stamp my digital content. Etsy never let me do that. Thanks so much to the team! Axel has always been there to assist me with any questions I had. If you need a digital download delivery, this is the one to choose.

Mermaidcat Designs
United States
3 months using the app
Axel Hardy replied February 10, 2024

Thank you so much for your wonderful review and for your kind words about my app and support!

November 27, 2023

This is the best app out there for digital downloads - no question about it.

Very intuitive to set up, great customization options, customer service is also absolutely 10/10

I've had major issues with other digital downloads apps so this one is a life saver!! Thank you

Wave Index
United Kingdom
About 1 year using the app
Axel Hardy replied November 28, 2023

Thank you so much for your review and kind words about my app and support. Don't hesitate to contact to me when you want if you have any questions about the app :-)