We have tried well over 5 different download apps on Shopify and this is by far the best one! It's super easy to use and reasonably priced. Our customers love it as well !! Thank you!
Thank you very much! I really appreciate your kind words. My aim is to make the process simple for you to set up digital products using the app and for your customers to find it easy to download them. So I’m so happy that you mentioned the fact that you and your customers enjoy using it! Thanks again :)
Amazing app. Very easy to use and works very well. The support that offers the developer is also excellent. He has solved an issue i had by updating the app in less than 1 hour!
Thank you so much! I'm always happy to help so don't hesitate to come back to me if you have any other questions with the app. Thanks again for your messages yesterday and glad you liked the app :)
Amazing app that works very smoothly - I haven't received a single support ticket related to customers needing help downloading their digital products, which is the best possible outcome for me. Since my customers use it without any issues or hassle, I'm happy and they are happy. The developer of this app is also very helpful and friendly. Highly recommended!
Thank you so much for your amazing review! If the app brings value to you and your customers, my goal is reached. New features are coming to the app in the next few days / weeks, I hope you will like them as well :) . Thanks again!
El Print Latino
Support is great - super easy to use. Very reasonably priced - highly recommend 10/10. Really enjoying and so far no issues with customers downloading!
Thank you so much! I'm really happy that you mentioned the fact that the app is easy to use : it's definitely one of my main priorities when I add new features. Don't hesitate to ask if you need anything else, I'm always happy to help. And thanks again for your kind words :)
Incredible customer support from an attentive developer who's willing to help. He provided a solution that fits our needs and we were then able to upgrade and move forward with business! Highly recommended.
Thank you so much for your wonderful review! I'm glad that the solution I provided worked for the specific situation we talked about :)
Don't hesitate to come back to me if you have any other questions about the app. Thanks again!
Very cool app doing what it should do. Also very fast and super helpful support. Big thanks to Alex for making this!
Thank you so much! I’m always happy to help so don’t hesitate to contact me when you have any questions about the app. Thanks again for your review :)
Amazing app! A few months back I had been searching and wracking my brains on how to fulfil digital items without going through a long cumbersome process - this app does it all without any hassle and has a brilliant method to manage digital inventory. Would love to see one more feature perhaps - A way to mask the digital item that is given in the order and a way to know its been "redeemed" or "opened"
Thank you so much! Your review was already amazing but you made it even better with your awesome suggestions to improve the app. I always highly take in consideration the merchant vision and they help me to improve the app in the different updates I push. I have added both of your ideas in my to-do list and I will study them next week to see if I can integrate them in a future app update :)
Once we set it up the only thing we needed to do was to ensure that we kept an eye on how many of our licenses were left. You can tag different sets of licenses so that they proper ones are delivered with the right product. This app works so well that you almost forget it's even there, we've had no issues delivering almost 1000 licensees, and there has been ZERO issues. We've not had one support case about a user not getting their license or not being able to find it. This is the mark of a great app.
Thank you so much for your very complete and honest review, I appreciate your kind words about my work a lot! You know that you can contact me anytime when you have any questions or requests about my app through the integrated support chat :)
We were a little worried before rolling out a big download for the first time and as the very first thing we do with this app. It could not have gone better. The downloads were rock solid and we had zero customer support tickets about it. It's also worth mentioning that the developer offers incredible support. Very responsive and accommodating, which makes us feel like it was a great choice to trust their solution for our brand. Short version: get it. The peace of mind is worth every penny.
Thank you so much! Your review definitely made my day :)
I'm more than happy to help you when you have any questions and glad to read that you are recommending my app to other merchants! Thanks again!
Future in Hands
I have switched from Digital Downloads App to Easy Digital Products. I was facing too many issue there. Yesterday, just I started integrating this and my experience is really awesome. The top of all is the excellent customer service which I experienced. I was facing some difficulties during the integration and I just left a question on the chat. Just within 30 minutes I got a reply with the solution. It was sorted. Then I directly chat with Axel Hardy, He solved all my queries on the spot with patience. This is what is known as customer service because product is available everywhere but what is more important is the service. Great Axel. Keep the great work going.
Thank you so much for your amazing review! I'm so happy to read that my app fits your needs. You know that if you have any other questions while using it, you can contact me through the integrated chat. I will always be more than happy to help! Thanks again :)