Reviews (264)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products such as ebooks, software, and license keys, noting its easy setup and intuitive interface. Key features like PDF stamping and customizable download links enhance the digital delivery process, leading to cost savings by eliminating the need for additional apps. The app's performance is smooth with no glitches reported, and the support from the developer, Axel, is consistently described as responsive and helpful.

April 22, 2024

Love this app. Does exactly what we need to sell digital products. Easy to set up. We've never had a problem or received a customer complaint in the year that we've been using it. I've had to contact support once or twice to clarify settings, and they were always quick and helpful.

FIGHTTIPS
United States
11 months using the app
Axel Hardy replied April 24, 2024

Thank you so much! Don't hesitate to contact me again if you have any other questions, I'll be glad to help :-)

April 12, 2024

It is easy and simple to use. So far, I've been using the free version, but right now, I'm still not selling, but only for free downloads. As soon as sales start coming in, I will 100% upgrade the plan. The founder, Alex, is very approachable. Thank you for solving my issue, Alex! I recommend this app to anyone dealing with digital products.

Digital Dropshipping Hub
North Macedonia
5 months using the app
Axel Hardy replied April 13, 2024

Thank you so much for your wonderful review and kind words! I was super happy to be able to help you. Don’t hesitate to get back to me if you need anything else with the app :-)

May 2, 2024

Great app but more importantly, such great help with set-up and customization!

Stringvirtuoso
United Kingdom
24 days using the app
Axel Hardy replied May 3, 2024

Thank you very much for your review! Don't hesitate to get back to me if you have any other questions :-)

April 6, 2024

Succinctly: highly recommended app and service.

It's absolutely amazing that people like Axel will offer such a high quality product for free to Shopify store owners who are just starting-out. EDP is so incredibly easy to set-up, even if you're completely new to the game. Axel personally and patiently answers queries (and even helped out with advice on an issue that was completely unrelated to the app.) If this is the kind of service he offers out the gate, we'll be sticking with EDP, for sure.

Thanks very much again, Axel.

The Anxiety Clinic
United Kingdom
11 days using the app
Axel Hardy replied April 8, 2024

Thank you SO much for your wonderful review and kind words. I was so happy to be able to answer your questions. Don't hesitate to get back to me if you have any other questions. Thanks again for sharing your experience with the app and my support.

April 25, 2024

The support guy is the developer, and hes a great friendly dude, helped me out a lot, app is great.

Risxn Tweaks
United States
4 months using the app
Axel Hardy replied April 27, 2024

Thank you so much for your review and kind words :-)

March 12, 2024

Easy to use, works without glitches. If you ever do need customer service, it is quick and wonderful. I highly recommend this app for easy of use, quality, and amazing customer service.

Crochet Foundry
United States
Almost 2 years using the app
April 24, 2024

We really enjoy working with this app! I now use it for both of our stores and the support is extremely helpful and they respond very quickly.

Van Hammel
Netherlands
4 days using the app
Axel Hardy replied April 25, 2024

Thank you so much for your review and kind words! I was so happy to help you. Don't hesitate to get back to me if you need anything else with the app :-)

February 8, 2024

I'm very grateful to have found this App! It's so easy to use and helped me move beyond Etsy to open my own Digital Download shop in such a smooth way. I love being able to PDF Stamp my digital content. Etsy never let me do that. Thanks so much to the team! Axel has always been there to assist me with any questions I had. If you need a digital download delivery, this is the one to choose.

Mermaidcat Designs
United States
3 months using the app
Axel Hardy replied February 10, 2024

Thank you so much for your wonderful review and for your kind words about my app and support!

November 20, 2023

We really wish we'd downloaded this app a lot sooner. We were stuck with Shopify's terrible digital downloads app for eight months, facing non-stop issues and constantly having to apologize to our customers over email about their files.

Ever since we switched to this app, it's been like a breath of fresh air. Our inbox is finally quiet, no more problems! The interface is easy and smart, does exactly what we need. And if a customer can't download a file, there's a simple button to refresh their links. We absolutely love this app - it's made a huge difference in our business and in our customers' experience. Plus, Axel is really on the ball and super helpful.

Cinegrams
United Kingdom
7 months using the app
Axel Hardy replied November 22, 2023

Thank you so much for your wonderful review. It also means a lot because it is the 200th review on the app, which is amazing. Thanks a lot!

November 27, 2023

This is the best app out there for digital downloads - no question about it.

Very intuitive to set up, great customization options, customer service is also absolutely 10/10

I've had major issues with other digital downloads apps so this one is a life saver!! Thank you

Wave Index
United Kingdom
About 1 year using the app
Axel Hardy replied November 28, 2023

Thank you so much for your review and kind words about my app and support. Don't hesitate to contact to me when you want if you have any questions about the app :-)