Reviews (264)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products such as ebooks, software, and license keys, noting its easy setup and intuitive interface. Key features like PDF stamping and customizable download links enhance the digital delivery process, leading to cost savings by eliminating the need for additional apps. The app's performance is smooth with no glitches reported, and the support from the developer, Axel, is consistently described as responsive and helpful.

Edited December 7, 2020

Simple to install and simple to use. Great app for digital products with superb new features coming all the time. Axel is very responsive and always happy to improve the app.

Virharmonic
Czechia
1 day using the app
Axel Hardy replied December 8, 2020

Thank you so much! I'm always happy to help and to make new features for the app. v2.5 will be released today, hope you will like it :) !

September 2, 2022

I purchased this app to make a more seamless delivery for my customers at checkout. I wanted them to have instant download access. This allowed me to not only have instant download delivery but also customize the delivery message! Very happy with it! Thanks again!

Lepashandi
United States
About 24 hours using the app
Axel Hardy replied September 2, 2022

Thank you so much! Glad that my app helps you to give a better experience to your customers. Don't hesitate to get back to me when you have any other questions through the support chat or by email :-)

December 8, 2020

I'm not big on adding paid apps to my store, but I have found a tremendous amount of value in this app. I am able to send license keys without a file attachment and use my custom license keys. Setup took about 10 minutes total. I've contacted support and the developer has been very responsive.

ECRI
United States
About 18 hours using the app
Axel Hardy replied December 9, 2020

Thank you very much! Very happy to read this kind of review! In any case, if you have more questions or suggestions for the app, you know that you can always contact me when you want :)

May 7, 2021

Majority of products that I sell in my online shop is digital. I had been using other app for a few years and I was looking for an app that's more advance. This app is perfect. The interface is amazing and the customer service is amazing!!!

AUDRIA RICHMOND
United States
About 13 hours using the app
Axel Hardy replied May 8, 2021

Thanks a lot Audria! I'm so happy you like my app, its interface and my customer service! I'm always glad to help so if you have any other questions, you already have my email : don't hesitate :) . Thanks again!

June 10, 2020

5 stars for support. Need to give it a spin before we decide to use it. It does lack a feature though of sending out multiple licenses per sale. Promised to get that as a new feature.

ProtectMyPhone
United States
About 6 hours using the app
June 19, 2021

This app is EXACTLY what I was looking for. I tried out SendOwl and it was a complete disaster. Easy Digital Products however is perfect. Strong and reliable feature set and a great interface. Highly recommend!

Workhorse Type Foundry
United States
About 2 hours using the app
Axel Hardy replied June 20, 2021

Thank you so much! I'm so happy to read that my app perfectly fits your needs. I'm also glad you mentioned the app interface since it's a point I particularly take in consideration while developing new features in the app! Thank you so much again :)

June 17, 2020

Great App, it works well! The customer support is very friendly and helpful!
Easy to use and the install was in seconds done.

Elite-Ecom
Austria
About 1 hour using the app
Axel Hardy replied June 18, 2020

Thank you so much for your review! Don't hesitate to ask again if you have any questions or suggestions for the app :)

July 27, 2023

Axel provided me with excellent support that was fast and efficient. I was very impressed by his professionalism and expertise. The plugin is also amazing and easy to use. It has many features and functions that suit my needs. I think this plugin is one of the best in the market and I would highly recommend it to anyone who is looking for a quality product.

MajorGeeks
United States
27 minutes using the app
Axel Hardy replied July 28, 2023

Thank you so much, that's a wonderful review and your kind words really made my day. You have my email if you have any other questions about the app :-)

July 14, 2020

Super awesome support. When I ran into a file size limit he offered a workaround that was very helpful and fixed a long time problem I have been having, So I subscribed to the business plan immediately. Great Job!

Creation Science Evangelism, Inc.
United States
14 minutes using the app
Axel Hardy replied July 15, 2020

Thank you very much! I was super happy to help and will always try to find a solution for a merchant. Even if it requires developing new features. If you have any questions or suggestions, you know that you can always contact me via the app chat or by email directly :)

September 3, 2024

My Store
United States
1 day using the app