Reviews (283)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and management of digital products, highlighting its intuitive interface and reliable performance. They praise the responsive customer support and value features like PDF stamping and download limits. The app supports a variety of digital products such as ebooks and courses, offering a free plan that enhances its accessibility and affordability, ensuring a seamless experience for sellers and customers alike.

January 6, 2021

So far so good! We ran into a little problem creating an email template but Axel was very quick to respond and fixed the issue. Great customer service and user-friendly app!

Tiny Tongan Treasures
United States
8 days using the app
Axel Hardy replied January 7, 2021

Thank you so much! Always happy to help if you encounter something unusual! I'm glad you mentioned the "user-friendly" side of my app : that's a point on which I focus A LOT when developing new features in Easy Digital Products :)

March 28, 2021

Much faster than the other digital download apps I've tried. I'm very impressed with the continued updates from the developer and improvements constantly coming out.

The Sunday School Store
United States
7 days using the app
Axel Hardy replied March 28, 2021

Thank you very much for this wonderful review. I'm glad you liked the updates I make for the app. More will come in the next few days based on merchant's reviews like you :) . Thanks again!

Edited December 1, 2021

We switched to this app right before Black Friday sales, and it worked like a dream! I do wish the app had a few more features, but the developer said they are on the list to create. The developer also offered QUICK and SUPER HELPFUL troubleshooting strategies!

The Copy Bar™ by Ashlyn Writes
United States
6 days using the app
Axel Hardy replied December 1, 2021

Thank you so much for your wonderful review. You are the 100th on my app and it means a lot! I will definitely integrate the features you suggested that will also help other merchants. Thanks again for your kind words :)

October 30, 2023

I was using another app before this one, and let me tell you, this app has saved my sanity! No PDF stamping issues, no fulfillment issues, NO ISSUES AT ALL! Thank you!

6 Cakes & More
United States
6 days using the app
Axel Hardy replied October 31, 2023

Thanks a lot for your review. I’m glad you like the app and especially some specific features like PDF Stamping. Thank you again :-)

September 29, 2020

This app is wonderful! It is the magic that I needed. It was so easy to set up and Axel has provided amazing support. I am not techy so I needed some help with the download button and he jumped it and made it happen within minutes of my request. Thank you for creating such an amazing app.

MyInspirationStudio
United States
6 days using the app
Axel Hardy replied September 29, 2020

Thank you very much for your awesome review. Always happy to know when merchants like to use my apps. If you need anything else or have any other questions, you have my email and I’ll be glad to help!

December 19, 2023

It is a great app and has fantastic support. I downloaded several different digital download apps and this one has the best pricing and support for the service it provides.

Bad Sheep Yarn
United States
5 days using the app
Axel Hardy replied December 20, 2023

Thank you very much! And thanks for using one of the newest feature of the app (the new checkout extensibility app block for merchants who use this feature like you :-)). Don't hesitate to get back to me if you have any other questions.

August 3, 2022

This app is awesome! It is very easy to use and has all the functionality I need. The support is amazing. Highly recommended.

In Shape Mummy
Australia
5 days using the app
Axel Hardy replied August 3, 2022

Thank you so much! Don’t hesitate to get back to me if you have any other questions about the app :)

November 2, 2020

Got it working after a minor issue (my fault - password protected online store) and now it works perfectly. Support reacted super quick and helpful. Thanks again!

POLYDIGM Software
Germany
4 days using the app
Axel Hardy replied November 2, 2020

Thank you so much for your review! Always happy to help so don't hesitate if you have any other questions in the future :)

July 5, 2023

Couldn't recommend higher, does exactly what I need and super efficient, friendly and accommodating support

Sam Thomas music
United Kingdom
3 days using the app
Axel Hardy replied July 6, 2023

Thank you so much Sam!

October 17, 2020

Amazing service! App works perfect! I would go so far and say the best customer service next to shopify I've experienced the last 3 years! WOW!

Premiumspiritlamp
Germany
3 days using the app
Axel Hardy replied October 18, 2020

Thanks for your awesome review! I'm always happy to help! Don't hesitate to ask if you have any other questions or suggestions in the future for the app :)