Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited January 21, 2020

No decent features

e.g. There is No option to tag customers based on the blog they read or page they visited on your site....this is so very important for all of us entrepreneurs.

Mindplan.in
India
Over 1 year using the app
DevCloud LLC replied January 21, 2020

UPDATE: We were in conversation with the customer and tried to make the app work as he wanted. Also implemented the feature mentioned about tagging based on pages visited. However the customer never got back after a while. We hope this feature is useful for future customers anyway!

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Hello there,

We apologize that the app did not meet your specific requirements. We want to ensure that our app aligns perfectly with your needs. Currently, our app is capable of tagging customers based on their landing page and whether they've placed an order.

However, we're eager to explore further customization to better accommodate your needs. If you have any ideas or specific features in mind that would address your challenges, we'd be thrilled to consider and potentially implement them.

Thank you for your feedback, and we're committed to enhancing our app to suit your requirements.

Best regards,

March 20, 2021

The app seems to be able to accomplish what we need, however the dashboard isn't the most straightforward. I've contact support several times and no response for several days now, and unfort the app is double tagging somethings incorrectly. Will be deleting unless resolved soon.

NOOD
United States
4 days using the app
DevCloud LLC replied March 20, 2021

Hi!

We deeply apologize for the inconvenience you've encountered. Our support team operates around the clock, and we regret that we initially missed your request in our inbox. To ensure your concern receives prompt attention, could you please reach out once more to the email address sales@devcloudsoftware.com?

Thank you for your understanding, and we appreciate your cooperation.

Best regards