Bulk Product Edit & automation

Edit price, inventory. Flash sales. Hide sold-out products.

Free plan available

App highlights

  • Speed tested: no impact to your online store

EasyBy product bulk editor and automated product editor

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars

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4 reviews

Odlingskragen

Location Sweden
Time spent using app 6 months

I felt I needed to step in when I saw the negative reviews. Downloaded this app when it was still pretty primitive and I gotta say it has truly evolved. Also they listen, I asked for the ability to revert which they added for free and the ability to schedule, which they added. Unfortunately it costs money(which is why its only 4 stars) but I understand why. Overall super happy, a little dissapointed by the capped edits per month but I understand that too. It takes too many hours to develop, improve and the customer service to be free.

HELLSTRÖMprints

Location Canada
Time spent using app 3 days

I installed the app and wanted to ask a question before upgrading to the paid version, but after you enter the details and press submit it tells you that you can not use contact form. There was no other way of contacting them. So they basically block anyone on free plan from getting customer support. I don't think this should be allowed. Going to report to Shopify. All plans you provide have to be supported per Shopify guide. They may reply here saying that this must have been an error, but I have a screenshot that says you are restricted from using contact form. The app team reached out saying they don't have any restrictions, they looked into the issue and it should be fixed. I can't test that since I had to buy the app to update more than 50 products, but I have no reasons to doubt that. Bad first impression aside, it's a good app. Does only a few things, but updated all product prices really fast.

Developer reply

July 23, 2022

Hey HELLSTRÖMprints,

We appreciate that you’re using our app and are sorry for the issue you’ve occurred.


However, we are aslo sad about the 1-star review because we haven’t done such a restriction to contact us, as there are no benefits for us except complaint if we do so.

Our help desk is hosted on a third-party service - Freshdesk. Regarding the issue you’ve mentioned above, we’ve checked internally, the contact us form in our app admin works fine, and tickets can be submitted normally.
However, the feature is reported error if you submit a ticket in the Help Center Portal which is not expected and should be a bug of our service provider. You can check more details here.
https://community.freshworks.com/freshdesk-11246/we-are-sorry-you-have-been-restricted-from-accessing-this-helpdesk-page-19858

Did you submit the form in Help Center Portal? We’re contacting Freshdesk for solving this issue and you can contact us by email to support@easyby.io or submit a ticket in our app admin. (To update, this one has already been fixed by our service provider - Freshdesk on July 26)

Please trust us that we’d like to provide the best service to our users as possible as we can. And we’re open to any questions.

Best,
EasyBy Team

Blender Quick

Location United States
Time spent using app 3 months

Me gusta la app, la utilice para poner precios de referencia y aun no encuentro puntos de mejora pero desde que los encuentre volveré aquí.

O-SUPERSTORE

Location Philippines
Time spent using app 3 days

love the scheduled feature. Hope it can also include the tag as a qualifier to discount in the next update