SC Easy Redirects , 254 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless redirect management and immediate impact. They value its user-friendly interface, advanced analytics, and capacity to handle large volumes of redirects. The app is praised for enhancing SEO and user experience, with features like bulk upload and live redirects. The customer support is noted for their efficient and helpful responses. It's particularly useful for managing complex redirect issues beyond Shopify's internal capabilities, with successful handling of over 80,000 redirects reported.
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So, it's working because I do see 404s that need to be redirected and I manually do them - but I just am having a REALLY hard time with the redirect patterns and other things to make it automatic and no one has answered me. UPDATE: got a super helpful response and working on it. Hopefully they answer and confirm my second question. Thank you!
Hi there - thanks for your review! Sorry it took a little longer than you hoped for someone to reply to your email - I understand my colleague has now been in touch and answered your questions. Hopefully the redirect patterns are now working as you want them to. Any other questions, please do get in touch.
Best
Eastside Co
Service is great, but it does not supersede the shopify limitations on the /services. I try to keep the service, but unfortunately, it does not help me on what I need to do. This is why I bought your premium service.
Hi,
Thanks for getting in touch. I understand you've now had a dialogue with our support team about the issue you're having. Unfortunately redirecting from /services is something that cannot be done on Shopify. The following is taken from a Shopify help page:
"You can't redirect URLs that begin with the following prefixes: /apps, /application, /cart, /carts, /orders, /shop, or /services."
I'm really sorry we were unable to fix this for you but it's something that isn't in our control.
Best wishes
Eastside Co
This app only redirects broken URLs, not existing URLs that you want to redirect. Why would you limit that functionality to only 404 redirects when the app name is "Bulk 301 Redirects"?
Thank you for the feedback you've provided. We're sincerely sorry for any misunderstandings or confusion. With Easy Redirects, we aim to offer a versatile solution that meets various needs, and we're sorry to hear that it didn't meet your expectations in this instance.
We understand you would prefer the functionality to redirect existing URLs, not just broken ones. Your observation about our current main function, which supports only 404 redirects, is insightful and extremely helpful.
While this is indeed our main function at present, we're constantly striving to improve and cater to all our users' needs, so aspects like the one you've mentioned are valuable. We’d love to hear more about your needs and any other suggestions you might have.
Feel free to reach out to our support team through the Shopify support channels for any further questions or suggestions. We assure you that your comments are not taken lightly and that our team will be in touch soon.
Your insights are critical in helping us improve our service, and for that, we're truly grateful. We apologize again for the inconvenience this issue may have caused and look forward to addressing your needs more effectively.
Best regards,
The Shop Circle Team
We migrated our website from 3dCart to Shopify without setting up any redirects. Finding this app was a lifesaver! We were able to set up 301 redirects for free and maintain our SEO ranking on a number of pages. All in just a few minutes of work!
Love it, 5 stars.
We're thrilled to hear that Easy Redirects could be of great help during your website migration, especially in maintaining your SEO rankings. It's always our goal to make such transitions as smooth as possible. Also, we're glad to know that setting up 301 redirects wasn't a time-consuming process for you.
Your support and the 5-star rating are greatly appreciated! Your feedback plays a significant role in helping us improve our app and serve you better. Thanks again!
Best,
The Shop Circle Team
Used the bulk redirect feature and it worked great. Thanks for creating such a great app! Even easier than using Wordpress.
Hi
Thanks for the kind words and the 5 star review! Very much appreciated.
Best regards
Eastside Co
It works for one redirect at a time, but does not support wildcards (*) which means you're stuck with the tediousness of trying to get all of your products, pages, posts, and other URLs moved over one by one instead of making things easy and quick with a wildcard.
Hi, thanks for your review. The free version of the app (which you have access to) does allow you to bulk redirect - our support team have emailed you to help with this, so please reply to them and they will help you get this up and running. The app does utilise wildcards - but to take advantage of this feature you would need to upgrade to the premium plan.
Many thanks!
Eastside Co
Wanted to redirect traffic from an old page to a new page and this worked great. Took me all of 2 minutes to install, hide the old page, (so I could optionally bring it back later,) and set up the single redirect in the app.
Hi - thanks for taking the time to write a review of our app, and we're pleased you found it so easy to use!
Best
Eastside Co
Did not worked for me but the support was helpful. Maybe I should had better patience with all the 404 and redirects
Hi - we're sorry that you've chosen not to ultimately use the app, but we do appreciate you updating your review following your discussion with our support team.
All the best
Eastside Co
Horrible app. The concept is good but the execution is horrible. I've been trying to do a CSV upload test with only 10 products, and got an error message like 8 times! What a waste of time this is.
Hi there
I'm sorry you've experienced some frustration with the app. Please respond to the email from our support team - they'll get it sorted for you.
If you could consider reviewing your review if our team are able to resolve this to your satisfaction, that would be great.
Best
Eastside Co