SC Easy Redirects

SC Easy Redirects

Reviews (349)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently managing redirects, crucial for SEO and user experience. It handles numerous Error 404 pages, features a user-friendly interface with a bulk upload option, and supports complex redirect scenarios. The app is noted for its reliability and immediate redirect effects, allowing for quick adjustments. Customer support is praised for being responsive and offering custom solutions.

December 5, 2023

Support très réactif. Notre problème a été solutionné en 2 jours.

Lalique Limited
United Kingdom
29 days using the app
Shop Circle replied December 6, 2023

Merci beaucoup pour votre évaluation de 4 étoiles! Nous sommes heureux d'apprendre que notre équipe de support a pu résoudre votre problème rapidement. Cependant, nous sommes toujours à la recherche de façons de nous améliorer. Si vous avez des suggestions sur ce que nous pourrions faire pour obtenir cette dernière étoile, n'hésitez pas à nous le faire savoir. Votre feedback est très important pour nous. Merci d’utiliser Easy Redirects.

Cordialement,
L'équipe Shop Circle

October 24, 2023

This app was responsive with great customer service and fast action. They helped us with over 1.75K 404 links to redirect to our homepage in under 24 hours. We highly recommend!

TwoInspireYou
United States
1 day using the app
Shop Circle replied December 4, 2023

We're thrilled to hear that you had a positive experience with our app, Easy Redirects! It's wonderful to know that we could assist you swiftly with your 404 links and made the process easier for you. Your high recommendation means a lot to us. Your feedback is crucial in our continuous effort to refine and improve our services. Thank you!

Best Regards,
The Shop Circle Team.

January 26, 2024

If you have come from a previous site you NEED this! I wish Shopify had this down as Number One App to install it is great it shows how many hits (times) people have used an old URL and then i can put in the new one. Just so simple to do, it also lists all the ones that need fixing and does monitoring and so much. The staff are totally ON IT, you have a problem they are there in a flash. In a year of working on a site there service is incredible there is only a hand full i can say about that! Great app Great Service Highly recommend!

www.skin-rg.com
United Kingdom
About 23 hours using the app
January 30, 2024

Great work Tarik, very helpful for onboarding and willing to take the weight of work off our shoulder.

Simpleaf Brands
United States
About 20 hours using the app
November 5, 2022

I don't think the redirects that are presented and fixed are completely wright. So I only use it to get a notification about what is wrong so I can correct it myself.

Greenflash Wijn
Netherlands
23 days using the app
Shop Circle replied November 7, 2022

hi - thanks for your review. Our support team has emailed you to help you resolve the issue.

Best

Eastside Co

June 2, 2017

Wow-amazing customer service. I had some problems and I got an immediate response that clearly delineated the steps with my User errors. I've never had such great customer service for an app, much less one that is free. Thanks!

PureLivingSpace.com

Pure Living Space
United States
About 18 hours using the app
Edited January 20, 2021

Seems really good for managing redirects but a gotcha is not being able to remove .html extensions so that the 301 redirects correctly - native shopify redirects work perfectly for this, but the app has an issue where the 301 retains the extension and returns the .html appended (even though the page is displayed) would recommend testing with cURL so you can confirm you'll not have any seo issues with the app installed. Now uninstalled and waiting for update from Dev, but will need to add redirects to native without the handy wildcards feature which is a shame.

Pretavoir
United Kingdom
21 days using the app
Shop Circle replied January 20, 2021

Hi - thanks for your review. Our support team are discussing the point you mentioned, and once we have more info we'll be in touch. Thanks for raising it.

*****

Update 25/01 - our team has emailed you today - we are hopeful we'll be able to solve the issue for you. Many thanks

March 29, 2024

Reactivity, efficiency

Le Cadeau d'Entreprise® - objets publicitaires
France
27 minutes using the app
October 18, 2018

apart for allowing the same redirects Shopify already provides, the need of monitorning continuously 404 errors cannot be achied automatically, the user always needs to reconnect to Google Search Console which, btw, shows no errors despite the app shows a lot.

morever, in the settings i have specified not to monitor the same urls while i keep having same ingnored 404s.

i've written to support with no consistent reply or any way to solve my problem. disinstalled.

Vintage Fakes - Bigiotteria d'Epoca
Italy
8 days using the app
Shop Circle replied December 12, 2023

We're truly sorry to hear about your experience with Easy Redirects. It seems you've encountered a few challenges that impacted your overall use of our app, especially regarding the monitoring of 404 errors and the response from our support team.

We understand how important it is to have seamless integrations and responses to effectively manage your redirects. We genuinely apologize for any inconveniences, and also for the confusion one might have encountered with connecting to Google Search Console.

Our goal is to ensure customer satisfaction, and your feedback is crucial to us. We'd be grateful if you could give us a second chance to improve your experience. Rest assured that our team will look further into the issues you have raised.

Again, we're sorry for not meeting your expectations this time and hope you will consider reinstalling the app in the future, where we can ensure a smoother, better experience.

Best,
The Shop Circle Team

February 23, 2024

Anes mi ha davvero aiutato con i reindirizzament

Rintal
Italy
17 minutes using the app