SC Easy Redirects

SC Easy Redirects

Reviews (343)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective SEO enhancement and user experience improvements through easy redirect management, ideal for those transitioning to Shopify. It features a user-friendly interface, immediate redirect implementation, and bulk upload options. The app is noted for its reliability and seamless operation. Customer support, particularly from staff members like Anes and Tarik, is responsive and accessible via multiple channels, including live chat and calls.

August 4, 2023

Oh man, did our site need some serious help! Our pages were as outdated as dial-up internet, and our SEO was all over the place. Luckily Tarik was a superhero & swooped in to save the day.

He not only helped us install the app, but he did it with such kindness and politeness that it made the whole process a breeze.

This app answered all our 404 page problems. Thank you, Tarik, for putting your heart into this and for showing us the magic of Shop Circle. We're excited to see what other amazing products they have in store for us.

Cinema Greens
United States
2 days using the app
Shop Circle replied December 4, 2023

Thank you for the glowing review! We're overjoyed to hear that Tarik could swoop in and save the day for you. Our main goal is to make your experience as effortless as possible, and we're glad to know that we are meeting that aim. We're proud that our Easy Redirects app could serve all your 404-page problems efficiently.

Your affirmation towards Tarik's dedication and the magic of Shop Circle truly motivate us. We're thrilled that you're excited to explore our other amazing products—as are we to have you experience them!

Remember, your feedback plays a crucial role in helping us maintain and improve our services. The Shop Circle team is looking forward to continue serving you soon.

Sincere appreciation,
The Shop Circle Team

March 29, 2024

Reactivity, efficiency

Le Cadeau d'Entreprise® - objets publicitaires
France
27 minutes using the app
May 9, 2019

I have installed in my store and today it has not worked, it throws error 500 and due to timezone difference have not received response

Mirefaccion.com.mx
Mexico
About 2 months using the app
Shop Circle replied May 10, 2019

Thanks for your review, and sorry you've been having issues installing the app. Our support team work 9am to 5pm UK time - I'm sorry your query fell outside of these hours, however they're now back at their desks! They've sent you an email to start the process of getting the app up and running for you asap.

Kind regards

Eastside Co

October 24, 2023

This app was responsive with great customer service and fast action. They helped us with over 1.75K 404 links to redirect to our homepage in under 24 hours. We highly recommend!

TwoInspireYou
United States
1 day using the app
Shop Circle replied December 4, 2023

We're thrilled to hear that you had a positive experience with our app, Easy Redirects! It's wonderful to know that we could assist you swiftly with your 404 links and made the process easier for you. Your high recommendation means a lot to us. Your feedback is crucial in our continuous effort to refine and improve our services. Thank you!

Best Regards,
The Shop Circle Team.

November 5, 2022

I don't think the redirects that are presented and fixed are completely wright. So I only use it to get a notification about what is wrong so I can correct it myself.

Greenflash Wijn
Netherlands
23 days using the app
Shop Circle replied November 7, 2022

hi - thanks for your review. Our support team has emailed you to help you resolve the issue.

Best

Eastside Co

June 2, 2017

Wow-amazing customer service. I had some problems and I got an immediate response that clearly delineated the steps with my User errors. I've never had such great customer service for an app, much less one that is free. Thanks!

PureLivingSpace.com

Pure Living Space
United States
About 18 hours using the app
Edited January 20, 2021

Seems really good for managing redirects but a gotcha is not being able to remove .html extensions so that the 301 redirects correctly - native shopify redirects work perfectly for this, but the app has an issue where the 301 retains the extension and returns the .html appended (even though the page is displayed) would recommend testing with cURL so you can confirm you'll not have any seo issues with the app installed. Now uninstalled and waiting for update from Dev, but will need to add redirects to native without the handy wildcards feature which is a shame.

Pretavoir
United Kingdom
21 days using the app
Shop Circle replied January 20, 2021

Hi - thanks for your review. Our support team are discussing the point you mentioned, and once we have more info we'll be in touch. Thanks for raising it.

*****

Update 25/01 - our team has emailed you today - we are hopeful we'll be able to solve the issue for you. Many thanks

February 23, 2024

Anes mi ha davvero aiutato con i reindirizzament

Rintal
Italy
17 minutes using the app
October 18, 2018

apart for allowing the same redirects Shopify already provides, the need of monitorning continuously 404 errors cannot be achied automatically, the user always needs to reconnect to Google Search Console which, btw, shows no errors despite the app shows a lot.

morever, in the settings i have specified not to monitor the same urls while i keep having same ingnored 404s.

i've written to support with no consistent reply or any way to solve my problem. disinstalled.

Vintage Fakes - Bigiotteria d'Epoca
Italy
8 days using the app
Shop Circle replied December 12, 2023

We're truly sorry to hear about your experience with Easy Redirects. It seems you've encountered a few challenges that impacted your overall use of our app, especially regarding the monitoring of 404 errors and the response from our support team.

We understand how important it is to have seamless integrations and responses to effectively manage your redirects. We genuinely apologize for any inconveniences, and also for the confusion one might have encountered with connecting to Google Search Console.

Our goal is to ensure customer satisfaction, and your feedback is crucial to us. We'd be grateful if you could give us a second chance to improve your experience. Rest assured that our team will look further into the issues you have raised.

Again, we're sorry for not meeting your expectations this time and hope you will consider reinstalling the app in the future, where we can ensure a smoother, better experience.

Best,
The Shop Circle Team

May 12, 2021

App isn't completing any redirects despite multiple tries. Contacted live chat without a reply. Sent an email. Will adjust review once I actually get a reply on how to fix this fundamental issue. Hopefully this triggers the support team to help. Thanks in advanced!

Printed Memories
United States
6 days using the app
Shop Circle replied May 12, 2021

Hi there

I understand our support team are in touch with you now and will make sure the app is up and running for you today.

Thanks!

Eastside Co