EasyRoutes Local Delivery

EasyRoutes Local Delivery

Reviews (141)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in route planning and operational cost savings. It enhances customer satisfaction with accurate delivery windows and real-time tracking, reducing customer inquiries. Features include customization options, automatic order fulfillment, and a user-friendly interface. The app maintains reliability under high demand, supported by a responsive team that actively incorporates user feedback to improve functionality.

January 20, 2025

Beyond Flowers
Canada
2 months using the app
July 21, 2025

Love this app and how easy it is to configure and utilize. Makes routing simple and deliveries easier to follow and track.

Forgot Me Nots
United States
September 8, 2023

ca a l'air une super application mais rien en Français ni même la possibilité de faire une traduction ce qui et ennuyant avec une application international

MZ création
Canada
12 minutes using the app
Roundtrip.ai replied September 11, 2023

Salut MZ création, thank you for leaving a review!

Currently EasyRoutes is only listed in English at the moment (sorry if that wasn’t clear!), but supporting more languages is on our future product road map.

I do want to share a few notes that would be helpful:

- you can make all of your customer facing interactions (our notifications, packing slips and tracking pages) work in your language (you can enter in your translations in the EasyRoutes settings)
- your Shopify data will be shown in your language (for example, notes in the order or instructions provided by your customers, or your staff)
- our driver app while in English is relatively simple to use, and the directions launches into Google Maps or Waze -- which your driver can use in their native language.

I understand this may not meet your requirements at the moment but we would love to support you better at some point in our future as well.

Best regards,
The EasyRoutes Team

May 23, 2023

An excellent solution to organizing local deliveries! Attentive help staff and simple UI. would recommend Easy Routes to anyone looking to streamline their deliveries!

Su Chef
Mexico
About 2 months using the app
May 17, 2023

The free trial is useless. You can't assign a driver and thus you can't route your order. Even though the free version says you can get 50 orders, that's absolutely false advertising. The way the system is setup is it requires you to have at least ONE driver in order to start the route. However, to have a driver function, I'm required to use the paid version. Hence, the free trial is useless. 0/5.

Flosage Products
United States
12 minutes using the app
Roundtrip.ai replied May 17, 2023

Hi David,

Thank you for your feedback! We apologize for any inconvenience you experienced with our free plan. It looks like you didn’t activate your free driver account, which meant you couldn't assign the route to yourself, and uninstalled our app just a few minutes later.

We’d like to clarify that all our plans, including our free one, come with a driver seat, so you don't need to pay anything extra to add or use a driver.

We do have some limits on our features on our free plan (like 50 orders a month and a max of 10 stops per route) but you can absolutely make a delivery with a single driver, and we support many businesses running their deliveries on Shopify this way.

We'll be reaching out to you directly to better understand the challenges you faced and see how we can assist you. Once again, we apologize for any confusion or frustration caused!

January 11, 2023

Does exactly what we need. Efficient, clean, and great to coordinate our deliveries. I couldn't recommend more. One thing I would love to see as a feature though would to be able to sync with multiple shops on a single route. You can import stops into the route from another shop, but there isn't the order fulfillment and syncing when you manually import the stops. Overall a fantastic app!

Fiddlehead Coffee
United States
7 months using the app
October 31, 2022

Just getting switched over to Easyroutes and have found so many useful features! I also reached out to the team to edit/modify our order sheets so that they print out as useful sheets to us. They were AMAZING. They investigated the issue and found a solution quickly. Thank you so much. Looking forward to new features/settings as you continue to grow.

Simpls
United States
About 1 month using the app
August 5, 2022

We started using the app, liked it, but stopped because it didn't have the SMS notification option. They contacted me asking why we removed the app, I explained the reason and said we would go back once they had that feature. So we did, as soon as they told us they had the SMS feature running. We've been using the app for a few weeks, we still have some issues that we are trying to figure out together, but we love the app, its usability, and most of all the quick response and attention we're getting from their team to solve these bugs. A special shoutout to Boris who has been my main point of contact so far. The app is quite pricey, but if we are able to get to where we want, I believe it will be well worth the cost. PS.: We've been testing quite a few route planning apps since the launch of our startup (about a year and a half), and this has been the best app by far.

Ortaliza
Canada
About 1 month using the app
June 14, 2022

A truly wonderful last mile delivery solution for a small business such as mine. It has all the features of a big brand solution at a very reasonable price point. It has made our operation look and run super smooth!

Butcher Baker Grocer
Australia
27 days using the app
May 11, 2022

By far the best route planner out there, and we've tested a few. Very responsive tech support team too.

Black Creek Coffee
Canada
December 26, 2021

I wish they could make this app like shipday.com it has a really annoying dashboard that I don't like. I hope the team looks at shipday and makes their app look better with branding for customers and us. I like how this has tracking built into Shopify tho so cosutumers can check right from their account page, shipday doesn't. That's the only reason why I downloaded this app.

Harford Road Liquors
United States
27 minutes using the app
Roundtrip.ai replied December 28, 2021

Thank you for taking the time to leave a review. We love getting constructive feedback from our users and regularly incorporate their feedback and suggestions into our monthly app updates. You mentioned you don’t like our dashboard. We’ll look into how we can improve it further; thanks! We understand our app may have a different user interface than what you may be used to using — our customers like how we are fully integrated with Shopify and how if you know how to use Shopify, it’s easy to know how to use EasyRoutes.

You also mentioned we lack branding features. Did you see the options to add logos to packing slips or customer tracking links in the settings? We’ve tried hard to provide branding and customization options for all the customer-facing aspects of our app.

I’m sorry if we missed the mark for you. A 2-star review feels very unfair considering we are just a different product than what you are looking for; it appears you installed and almost immediately uninstalled our app when you realized this as well. That is why we provide helpful videos, clear documentation of how we help Shopify merchants, and a generous free trial and a free plan to help make it easy for you to evaluate EasyRoutes to see if it is right for your business first.

December 23, 2021

This app is perfect. The ease, attention to detail, intuitiveness and customizability are amazing. They also are constantly making updates and tweaks based upon our recommendations and are quick to respond to questions. Also very affordable!

Kardia Kombucha
United States
9 months using the app
September 2, 2021

I needed a routing app to save me hours of route planning for my drivers. This app came to the rescue and did the routing automatically for me, giving me back hours. The Team at roundtrip were responsive to help me get started and getting my drivers using the routing tool. Even more positively surprising was that my feedback for UI improvements was taken on board and implemented also within days. I definitely would recommend this app and working with the team!

Lit Canteen
Australia
7 days using the app
August 23, 2021

Really cool and great support! I have to write 100 characters but that's ok it was worth it totally

Lake local
New Zealand
3 days using the app
Edited August 13, 2021

The app is great, makes preparing and executing deliveries so simple. The latest update also means you can print packing slips in delivery order. Game Changer!

The Bradley Street Baker
Australia
About 1 month using the app
June 30, 2021

Great app, it helps a lot with local delivery. Does what it says it does and more. It still needs some little improvements here and there but it keeps getting better everyday. I love this app

JARDIN DÉPÔT
Canada
6 months using the app
April 29, 2021

When my company first found this app, it was so close to being exactly what we needed. It is quickly becoming a perfect tool for our needs. The routing is accurate and intuitive, and the available options are very helpful. The best part of all though is the team behind it. We have had an open dialogue about what is and isn't working for a few months and they really listen. Their responses are very fast, and the team is swift to make meaningful changes. They go above and beyond to create the best experience. I highly recommend!

Illuminate Food
United States
4 months using the app
April 13, 2021

We used this app for our local deliveries service and it's a game changer! It saved us so much time. The developer is always there to help and they keep improving this app every month - it's amazing!

Kyan Cuisine
Canada
2 months using the app
April 9, 2021

We use this app multiple times a week, so easy and convenient for us to plan our trips. We have been in contact with the developers with some feedback, some features were implimented immediately. It's been so wonderful to work with this team. I look forward to many years working together.

Forever Bee
Canada
3 months using the app
February 10, 2021

I use this app to route the most efficient routes for my drives. Very simple and easy to use app. You can share the routes easily with your drives. I had some troubles navigating the app at first. I sent an email to the team and a representative called me with in minutes, he was very helpful and made sure that all my needs were met. I would highly recommend this app for anyone offering local delivery.

Love By The Dozen
Canada
19 days using the app
February 3, 2021

This app is very useful for my delivery company. I use it every day and he save me a lot of time. I Try anothers apps but this ione is the best so far !

Distribution Héritage
Canada
11 days using the app
February 2, 2021

This software is great, we were using exported CSV files, then using an android app to run the routes, then inputting the data back into the spreadsheet to print and give to drivers. This literally is plug and play, filter the orders and run the route. Sends a notification when out for delivery and when the item is delivered. The dev team are awesome and have been implementing new features, even since I joined about a month ago. Keep it up! Fantastic value for money, saving me around 3 hours per week. Worth every penny.

Satan's Glaze
United Kingdom
16 days using the app
October 12, 2020

Overall, great app and the new beta is better than the shopify local delivery because it's not restricted to "local delivery" tags and you can add/move stops. Great work! Suggestions: When I select orders to add to a new route, it would be great to see the number of orders I've selected (e.g. 27 Orders Selected). I'd like to be able to notify the customer about upcoming deliveries. I'd like to be able to send the whole route to google maps so that I can follow it that way. Even with 19 stops I don't see any directions. Right now I have to move between easyroutes for next stop, google maps for directions to next stop, then shopify for fulfillment after delivery. If we could at least add a fulfillment button to easyroutes and/or send the entire delivery list to google for continuous directions, that would be helpful.

Well Baked Box
Canada
Almost 3 years using the app
August 16, 2020

Works great! Generates a route from any/all orders you want. The Shopify delivery app does not show you shipping items so big win here!

Makiki Valley Frozen Custard
United States
5 months using the app
July 29, 2020

Unbelievable! I just never find such cool APP! it helps me with everything! I like it!!!!!!!!!!!!!!!

iHandy Tools
United States
14 days using the app